Logistics firm DX selects Sabio for telephony infrastructure Successfully replaces over 80 disparate telephony systems with…
Tag: Sabio Group
Voice Biometric Technologies – Sabio White Paper
How the latest voice biometric technologies successfully balance security needs while still enabling a high quality…
Saga Chooses Sabio to Support Business Critical Contact Centres
Saga chooses Sabio to support its business-critical customer contact centres – In addition to ongoing 24x7x365…
HSBC takes biometrics mainstream in UK contact centres
HSBC takes biometrics mainstream – Stuart Dorman, Head of Apps, Sabio assesses the customer engagement impact…
Four things not to do with your agent desktops
Four things not to do with your agent desktops – Sabio’s Stuart Dorman takes a look…
Sabio secures Gamma Platinum Partner Accreditation
Customer contact technology specialist Sabio secures Gamma Platinum Partner Accreditation – Platinum status confirms Sabio’s ability…
BGL Group chooses Sabio for next generation Verint WFM Project
BGL Group chooses Sabio for next generation Verint Workforce Management project Expected efficiency savings from Sabio’s…
LV= Selects Sabio to support Avaya customer contact infrastructure
LV= Insurance specialist selects Sabio to support its Avaya customer contact infrastructure – Customer contact technology…
Embedding service at every stage of the customer journey
Embedding service at every stage of the customer journey by Stuart Dorman, Head of Apps, Sabio…
Cloud Contact Centre without Compromise – Sabio Event
Cloud Contact Centre without Compromise. Sabio’s OnDemand event, Thursday 28th January With all the hype surrounding…
Christmas hoverboard customers need clear guidance
Christmas hoverboard customers need clear guidance says Matt Dyer of Sabio. Following the news this week…
Speech Analytics goes Mainstream according to Sabio Whitepaper
Speech Analytics goes Mainstream according to Sabio Whitepaper – How speech analytics has evolved to become…
Focus on the right Speech Analytics Metrics!
Focus on the right Speech Analytics Metrics! Sabio’s Dan Whaley – User Experience Consultant discusses why…
Customer Engagement Sabio Top Tech Trends
Sabio has outlined what it sees as 2016’s Top Ten trends for effective customer engagement. “Today’s…
Sabio extend support for European Contact Centre Awards
Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards…
Keep your customer feedback strategy on track
Sabio discuss 8 ways for brands to keep their customer feedback strategy on track – Brand…
Sabio: The Sound of Analytics Success
Sabio Event: Like the sound of analytics but not sure what the benefits are or how…
Sabio – Transforming Customer Contact
Technology is clearly now evolving how customers want to engage with organisations. This is the theme…