Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed…
Tag: Outsource
Contact Centre Oustourcer Ascensos Recruit 250 staff
Contact Centre outsource company Ascensos have announced the creation of 350 jobs after securing a ‘multi-million’…
First Contact Create Jobs at Newcastle Contact Centre
Newcastle outsource company First Contact Group have announced plans to create up to 500 jobs by…
Unilever Select Webhelp to Deliver Customer Contact
Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever,…
Convergys Create 600 jobs at Newcastle Contact Centre
Convergys, a customer management outsource company, has been confirmed that the company is to create up…
Webhelp Acquisition of Outsourcer Contact2Value
Webhelp, has today announced the acquisition of top Dutch customer experience company Contact2Value. Contact2Value is a…
Echo-U Newcastle Contact Centre Head Count Expands
Newcastle contact centre’s head count expands thanks to grant approval Contact centre business Echo-U has created…
Capita selected by Tesco Mobile to form partnership
Capita has been selected by leading mobile telecommunications company Tesco Mobile to form a five year…
Webhelp Acquire GoExcellent to Reach $1bn Turnover
Webhelp reaches US$1BN turnover with the acquisition of leading Scandinavian Outsource contact centre company, GoExcellent. Webhelp,…
Outsource Sometimes its best to use the Experts
Outsource or not to outsource that is the question. Like the contact centre industry which we…
RSVP, the London based Outsourcer, are a Talented Bunch
RSVP ‘s staff at their London based contact centre are a talented bunch as proved by…
Capita Secure Rail Outsource Customer Service Contract
Capita has been awarded a four-year contract to provide customer and fulfillment services to First Rail,…
ResQ Recruitment Drive at Co. Durham Contact Centre
ResQ, the County Durham outsourcer, have announced the creation of 1,200 jobs at their new contact…
Webhelp Secure Two Retail Outsource Contracts
Webhelp has secured two new significant contracts with retailers Freemans Grattan Holdings and BrightHouse. Both companies…
Parseq create 35 jobs at Glasgow contact centre
Parseq, the customer contact and marketing specialist outsoucer, has announced that the company is to create…
Confero Call Centre Assist UNICEF’s Soccer Aid 2016
Confero are aiming to take £120,000 for UNICEF’s Soccer Aid 2016 by donating 60 contact centre…
Journeycall secures Transport for London (TfL) contract
Journeycall has been awarded its first contracts as part of a highly sought-after framework agreement for…
Ventrica Celebrates with Contact Centre of the Year Award
Ventrica, the Southend based outsourcer, are celebrating after winning the ‘Contact Centre of the Year’ (larger…