ResQ Recruitment Drive at Co. Durham Contact Centre

ResQ, the County Durham outsourcer, have announced the creation of 1,200 jobs at their new contact…

Webhelp Secure Two Retail Outsource Contracts

Webhelp has secured two new significant contracts with retailers Freemans Grattan Holdings and BrightHouse. Both companies…

Parseq create 35 jobs at Glasgow contact centre

Parseq, the customer contact and marketing specialist outsoucer, has announced that the company is to create…

Confero Call Centre Assist UNICEF’s Soccer Aid 2016

Confero are aiming to take £120,000 for UNICEF’s Soccer Aid 2016 by donating 60 contact centre…

Journeycall secures Transport for London (TfL) contract

Journeycall has been awarded its first contracts as part of a highly sought-after framework agreement for…

Ventrica Celebrates with Contact Centre of the Year Award

Ventrica, the Southend based outsourcer, are celebrating after winning the ‘Contact Centre of the Year’ (larger…

Kelda Water Choose Echo RapidXtra Billing Solution

Kelda Water Services Retail chooses Echo’s market leading RapidXtra Billing and Customer Relationship solution to underpin…

Thames Water Selects Wipro for Outsource Partner

Wipro  have announced that it has been chosen by Thames Water, the United Kingdom’s largest water…

Echo MS gets Vote from Electoral Commission

Echo Managed Services supports Electoral Commission with EU Referendum campaign Outsourced customer contact specialist, Echo Managed…

Debenhams extends Capita customer services contract

Debenhams extends Capita customer services contract Capita have announced that Debenhams Retail plc has chosen to…

Webhelp Awarded Energy Management Certification

Going for Green; Webhelp Awarded Energy Management Certification Webhelp UK, one of the country’s leading business…

giffgaff Renews Outsource Contract with Firstsource

giffgaff, the mobile network provider, is continuing to develop its outource contact centre partnership with Firstsource…

Parseq Create 700 Jobs at Sunderland Contact Centre

Parseq is set for further expansion at its Sunderland contact centre following a multi-million pound increase…

Echo Managed Services gets Vote from Electoral Commission

Echo Managed Services, has won a major contract with the Electoral Commission to provide customer service…

RSVP identified in LSE ‘1000 Companies to inspire Britain’

RSVP Call Centres has been identified in London Stock Exchange’s ‘1000 Companies to inspire Britain’ RSVP…

Webhelp UK Gives Colleague £9,000 New Car Voucher

Webhelp UK has given one lucky colleague a £9,000 voucher to spend on a new car.…

Barchester Healthcare streamlines customer journey with Echo

Barchester Healthcare, one of the UK’s largest independent residential care providers, with over 200 homes across…

Sykes in Spoontaneous Celebration at Fulfilment Centre

Sykes Galashiels in Spoontaneous Celebration at Fulfilment Centre as they have 3,000,000 reasons to celebrate this…

Webhelp UK Contact Centre Raise Funds for Strathcarron Hospice

Webhelp UK Contact Centre Raise Funds for Strathcarron Hospice Webhelp UK, one of the country’s leading…

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