Contact Centre Fraud – The Facts CCMA Seminar

Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA…

Noble Systems to Host 2016 SNUG EMEA Conference

Noble Systems to Host 2016 SNUG EMEA Conference – Global contact centre technology leader will present…

Call VIP Registration Open to Contact Centre Management

Call VIP will take place on Wednesday 29th June at Axa Insurance, Zetland Buildings, Exchange Square,…

NICE Announce Details of Interactions London 2016

Interactions London 2016 – Customer Service and Contact Centre Professionals Share Best Practices and Experiences to…

The Changing Face of Customer Contact Event

The Changing Face of Customer Contact Following on from the success of 4net Technolgies Changing Face…

Webhelp Showcase Digital transformation

Webhelp, one of the country’s leading business process outsourcers (BPO), has announced today it will host…

From Call Centre to Customer Experience Centre

Five Key Initiatives to help you transition from a Call Centre to a customer experience centre…

Intelecom Announce Speaker Line-Up at Contact Centre Event

Intelecom announces speaker line-up at its contact centre industry event Get Connected 2016 –  27th April…

CCMA Announce the Next Series of Member Events

The CCMA have announced the next series of Seminars, Site Visits and Training Courses – Run…

Get Connected 2016 – Intelecom Conference – 27th April 2016

Get Connected 2016 – Intelecom Conference – London – 27th April 2016 Achieving and delivering extraordinary…

ACE Europe 2016 – The Brewery, London, UK

ACE EUROPE 2016 – 19th – 20th April, The Brewery, London, UK Register Today! ACE Europe…

Noble Systems Users Group Conferences 2016

Noble Systems announces 2016 Select Noble Users Group Conference Series – Global contact centre technology leader…

Webinar: Forecast Calls for Omnichannel Engagement

Webinar – Global web event with Genesys and industry analyst offers fresh look at 2016 trends…

CCMA – Automation & Self-Service in your Contact Centre

CCMA Training Course – Making Automation and Self-Service Work for your Contact Centre Automation is getting…

Sabio: The Sound of Analytics Success

Sabio Event: Like the sound of analytics but not sure what the benefits are or how…

Contact Centre Team Leader Event

Contact Centre Team Leader Event – The South West and Welsh Contact Centre forum are hosting…

Interactive Intelligence – Interactions UK

Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic…

The UK National Contact Centre Conference

The UK National Contact Centre Conference 2015 will be taking place at the British Library in…

Aspect Software talks DIY at Customer Contact Expo

Aspect Software talks DIY when it comes to customer service and enlists Edwardian Group London and…

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