Cognia provides Saxon Weald with a new PCI cloud payment processing solution

Cognia, the leading global provider of secure cloud PCI payment processing solutions, has provided UK based…

Transversal: Leveraging knowledge to achieve results

Transversal: Self-service technology – whether in store or online – is a value-add today’s connected customer…

Grass Roots selects Sabio to deploy Avaya communications infrastructure

The Grass Roots Group, the world’s leading provider of employee and customer engagement solutions, has selected…

SALUD Healthcare Selects Cloud-based Platform from Noble Systems

Noble Systems, a global leader in unified contact centre technology, reports today that SALUD Healthcare Solutions…

32Red Sport chooses Transversal to deliver 24 hour customer support

Transversal, a leading provider of enterprise knowledge solutions for the cloud, has been appointed by 32Red…

Interactive Intelligence CIC Delivers Customer Service Insurance to Avantia

Interactive Intelligence Delivers Customer Service Insurance to Avantia Innovative and award winning online provider of residential…

Sabio – Building a platform for effective customer engagement at Carnival UK

For a major global cruise company such as Carnival, the contact centre plays a key role…

Case Study: Scotts & Co

Scotts Ltd is a large UK catalogue and website retailer currently operating several brands relating to gifts,…

Premier Business Audio Improving Contact Centre Efficiency

Premier Business Audio are extremely proud to produce one of the first key statistical case studies…

Severn Trent Water taps into new technology to help customers

Severn Trent Water was established 1974 as a regional, state-owned water authority. Based in Coventry, the…

Healthcare provider selects customer contact solution from mplsystems

mplsystems to significantly reduce call and email waiting times for The 3fivetwo Group, connecting patients more…

Premier Business Solutions – a company worth listening to

Premier Business have been bolstering their existing contact centre customer base with some fantastic video case…

Northumbrian Water sees tidal improvements in customer engagement with Aspect

The Company Northumbrian Water Limited (NWL) operates in the North East of England, where it trades…

Rostrvm Solutions Is your contact centre ready for Christmas?

Case Study; rostrvm Solutions A leading global beauty, fashion and home retailer has chosen Rostrvm when…

Betfred places a safe bet on Business Systems

Betfred is the world’s largest owner-operator bookmaker. A significant proportion of bets are still placed over…

Legal & General invests in QMax WFM

The Challenge Legal & General Group PLC is one of the UK’s leading providers of risk,…

Beagle Street goes live with web chat solution

Beagle Street, the BGL Group’s online life insurance provider, has gone live with a web chat…

Azzurri helps Tour De France

Azzurri Communications successfully supported North Yorkshire County Council to ensure seamless communications and connectivity during the…

Hexagon Housing unlock potential of call recording

With over 120 staff operating in South East London, Hexagon Housing have been providing quality social…

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