Loan Science Optimises Contact Programmes with Noble Systems Technology Noble Systems, a global leader in unified…
Tag: Case Studies
Business Stream join the Raveolution with Rant & Rave
Business Stream, Scotland’s largest provider of non-domestic water and waste water services, has celebrated its innovative…
CallMiner selected by Foxtons to Improve Agent Performance
CallMiner selected by Foxtons to Improve Agent Performance and Customer Service CallMiner, rated first in customer…
Sinclair Voicenet Deploys Real-Time Process Optimisation for Ageas Retail
Sinclair Voicenet Deploys Real-Time Process Optimisation for Ageas Retail Ageas Retail Intermediary has unveiled one of…
DBF and Tipp24 A Winning Outsource Partnership
DBF and Tipp24 – A winning partnership with DBF has proved the value of outsourcing for…
Content Guru provide Cloud Contact Centre Services to Chubb
Content Guru and KPN Secure Deal with Chubb to provide Cloud Contact Centre Sevices Content Guru’s…
Sinclair Voicenet SmartVoice ViewPoint Deployed at Marsden Building Society
Marsden Building Society has installed SmartVoice ViewPoint, a customer feedback solution from Sinclair Voicenet. This hosted…
Rant and Rave assist The West Brom continue customer engagement ‘Raveolution
Rant and Rave assist The West Brom continue their customer engagement ‘Raveolution’ by inviting members to…
Netcall increases NCP Contact Centre Performance
Netcall – The UK’s Largest Car Park Operator Improves Contact Centre Performance and Reduces Management Administration…
Aspect Software Zipwire Deployed at Concierge
Aspect Software Zipwire has been deployed at Concierge Contact Centre for Customer Engagement in the Cloud…
NICE Systems Workforce Management deployed by Thomas Cook
NICE Systems Cloud-Based Workforce Management Solution deployed by Thomas Cook to Centralise Forecasting and Scheduling for…
Sky Insurance chooses Callstream to support its customer service
Sky Insurance, the insurance provider for performance and modified car owners, have announced that it has…
Noble Systems Cloud Contact Management sected by Pelican Auto Finance
Noble Systems Cloud Contact Management Solution selected by Pelican Auto Finance – Global contact centre technology…
JLD Recruitment improve Skills testing with ISV Group FastPath
Essex based recruiters JLD introduced skills testing to their candidate experience in 2013. Having contacted a…
Noble Systems Enterprise Solution chosen by PT Services Group
Noble Systems Enterprise Contact Centre Solution chosen by The PT Services Group – Premier prospecting organisation…
SJS Solutions cross the last U.S. frontier!
Alaska’s largest water and waste water company, Anchorage Water & WasteWater Utility become Alaska’s first company…
Low Cost Travel Group soars with Interactive Intelligence cloud solution
The lowcosttravelgroup, has selected an Interactive Intelligence Customer Interaction Centre™ (CIC) cloud based solution CaaS to…
SJS Solutions improve customer care standards for In Practice Systems
SJS Solutions improve customer care standards for In Practice Systems (INPS), the 2nd biggest healthcare IT…
Echo Managed Services provide Anglian Water with 24/7 Service
Anglian Water Business links up with Echo Managed Services to strengthen Out-Of-Hours incident support for customers…