Global Artificial Intelligence in Contact Centres Market Report 2022-2036: Use Cases for AI Today and the…
Tag: Artificial Intelligence
5 Reasons to Boost Self-Service Using Artificial Intelligence
5 reasons to boost self-service using AI in today’s property market Predictions for the property market…
5-Step Checklist for Mastering Enterprise AI in Contact Centres
A 5-step checklist for mastering enterprise AI; Artificial Intelligence is here to stay but how do…
Intelligent Automation: Boosting your CX & Business Efficiency
Intelligent Automation: Boosting your CX and Business Efficiency and making Our World more Human In this…
Artificial Intelligence: 3 Benefits for the Insurance Industry
As the insurance sector competes to win market share, Henry Jinman at EBI.AI discusses three ways…
Artificial Intelligence: First Aid for companies in challenging times
Artificial Intelligence: first aid for companies in challenging times When unexpected events occur and customer demand…
Using Artificial Intelligence to build a great future for CX
Using Artificial Intelligence to build a great future for CX – AI is already here and…
7 ways AI is transforming CX in Housing sector
7 ways AI is transforming customer service in the housing sector Generation Rent presents a huge…
UK falling behind Europe in AI customer service
UK falling behind Europe in customer service as AI changes the game – Just half (54%)…
5 Questions to Ask Before Putting AI into Practice
Despite the power of Artificial Intelligence to transform the customer experience, many AI projects fail at…
EBI.AI Reseller of Google Nest Smart Home Devices
EBI.AI awarded authorised reseller status of Google Nest smart home devices AI lab collaborates with build-to-rent…
Brits Divided on Security of AI Virtual Assistants
New Data Reveals Brits Divided on the Security of AI Virtual Assistants Contact Centre hopes of…
Contact Centre Evolution: AI Hype vs. Reality
Contact centre evolution: AI hype vs. reality Ajmal Mahmood, Customer Contact Propositions Lead at KCOM As…
AI and Robots Hold Key to Transform Customer Service
AI and Robots Hold the Key to Transform Customer Service – But Senior Decision-makers Still See…
AI: Friend or Foe for your Contact Centre Agents?
Artificial Intelligence: friend or foe? 7 Ways to turn your agents into superheroes From contact centres…
Artificial Intelligence The Evolution of the Personal Touch
AI: The next evolution of the personal touch Sandra Schroeter, International Head, Customer Engagement Technologies, LogMeIn…
Contact Centre Leaders Confident in Artificial Intelligence
Contact centre leaders confident in artrificial intelligence’s role in delivering exceptional customer service experiences NICE inContact…