The North’s Enterprise Minister Arlen Foster confirmed the closure in a statement, “Rigney Dolphin has confirmed…
Category: – Outsource
RESPONSE Employees raise £15,000 for Cancer Research UK
RESPONSE, the Glasgow based Outsource company, has handed over a cheque for £15,000 to Cancer Research…
Falkirk FC sign sponsorship deal with Webhelp UK
The deal will see company, which employs more than 850 at its headquarters in nearby Larbert,…
Teleperformance Secures NHS Blood & Transplant Contract
Teleperformance UK have announced that it has secured a three year contract with NHS Blood &…
Capita selected by John Lewis for online contact centre partnership
Capita plc has been selected by John Lewis to provide its online contact centre. Under the…
Costs, complaints & customer satisfaction are driving jobs re-shoring trend
Businesses following contact centre trend to improve customer service and bring key processes back to the…
Ventrica to provide customer service for Purplebricks
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by…
RESPONSE Staff at the Contact Centre ‘Glitzies’
RESPONSE, one of the UK’s leading contact centres located in Glasgow, has staged its third annual…
Echo Managed Services helps deliver 400% increase in registrations for RAF Careers
– Echo uses Facebook to enable RAF engagement with potential recruits – Performance secures further customer…
Webhelp UK launches partnership with MacMillan Cancer Support
Customer experience management company, Webhelp UK, and charity, MacMillan Cancer Support, have announced plans for an…
Contract with Scottish Power creates new jobs at KC Contact Centres
More than 20 new, permanent jobs could be created at a local contact centre if an…
KCom signs multi-million pound contact centre deal
It has been reported that KCom has signed what has been described as a “substantial”, multi-million…
Teleperformance set to grow in Kilmarnock during 2014
Teleperformance has announced that it plans to increase its workforce in Kilmarnock by up to 15…
Sitel positioned in Gartner Magic Quadrant for Contact Centre BPO
Sitel, a leading global customer care provider, today announced it has been positioned by Gartner, Inc.…
Five key contact challenges faced by public sector organisations in 2014
Echo Managed Services has highlighted what it sees as the five key customer contact challenges public…
Firstsource Achieves Investors in People Silver Standard
Firstsource Solutions has announced that it has been accredited with Investors In People (IIP) Silver Standard…
Sitel Newcastle achieves Silver Level North East Better health at Work Award
Following another year of regular health and well-being activities and a real focus on employee engagement,…
Aegis announce plan for Glasgow based contact centre
Global outsource company Aegis have announced plans to create a 2,500 seat contact centre in Glasgow.…