Verint Systems Presents Honours at Annual Partner Summit

Verint Systems Presents Honours at Annual Partner Summit – EMEA Partners Recognised for Exceptional Performance in…

Sabio Wins Verint Marketing Excellence Award

Sabio wins Marketing Excellence Award at Verint’s EMEA Partner Summit – Recognition reflects successful launch of…

Sinclair Voicenet Enterprise Business Partner of the Year by NICE

Sinclair Voicenet have been Awarded Enterprise Business Partner of the Year for EMEA by NICE Systems…

Webhelp UK Celebrates Long Service Team Members

Webhelp UK Celebrates Long Service Team Members across UK contact centres: Customer experience provider, Webhelp UK,…

4net Technologies Win at Comms Business Awards

4net swept to success at the prestigious Comms Business Awards 2015 by winning three awards. They…

Sitel & Equality and Advisory Support Services Award

Sitel and the Equality and Advisory Support Services (EASS) win a Silver Multi-Channel Customer Service award…

Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards

Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with…

Aspect Software and Edwardian Group London Celebrate Award Success

Aspect Software and Edwardian Group London Celebrate Award Success – Project to transform customer service recognised by…

Interactive Intelligence Positioned in Magic Quadrant for Contact Centre Infrastructure

Interactive Intelligence Positioned as a Leader in the Magic Quadrant for Contact Centre Infrastructure, Worldwide Report…

mplsystems Positioned in 2015 Gartner Magic Quadrant

mplsystems, leaders in customer engagement centre and field service technologies, have announced that they have been…

Neopost Contact Centre Excellence Recognised Again

Following its success at the 2015 UK National Contact Centre Awards, where it won the Silver…

CCMA Award Winners – Joanne Silner Contact Centre Manager of the Year 2015

In our continuing series of interviews with the CCMA’s UK Contact Centre National Awards 2015 winners…

CCMA Award Winner: Ann McCormack of Sky UK

Visitors and subscribers to contact-centres.com will realise that we are great supporters of the CCMA (Call…

Jabra is Searching for the UK & Ireland’s SuperAgents

Jabra is searching the UK & Ireland’s SuperAgents – Article by Nigel Dunn Managing Director Jabra…

CCMA – UK National Contact Centre Awards and the winners are…

CCMA – The UK National Contact Centre Awards are the longest established Contact Centre Awards in…

Webhelp UK Scoops Silver ‘Customer Experience Champion’ at CCMA Awards

Leading customer experience provider, Webhelp UK, took the silver award for ‘Customer Experience Champion’ at last…

4net Technologies finalists in 2 categories of the Comms Business Awards 2015

Communications and Service Experts, 4net Technologies have once again been named as finalists in two categories…

Webhelp UK Rothesay Contact Centre Awards Longest Standing Team Member

Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…

Sabio is one of UK’s Best Workplaces

Sabio acknowledged as one of UK’s Best Workplaces by Great Place to Work Institute – Customer…

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