Bringing CX into focus: Capturing Excellence Through every Perspective

Bringing CX into focus: Capturing excellence through every perspective Get ready to zoom in on the…

FourNet Head of Security Operations named as Top UK IT Leaders

FourNet’s Head of Security Operations named as one of the top IT leaders in the UK…

IPI Named #18 in Best Companies to Work For list

IPI named #18 in Best Companies to Work For list which follows IPI’s three-star Best Companies…

FourNet & Alzheimer’s Society Win Gold at ECCCSA Awards

FourNet & Alzheimer’s Society pick up the ‘Oscar’ at European Contact Centre and Customer Service Awards…

How to Enhance Customer Experience This Black Friday

Smart Chatbots and Personalisation: How to Enhance Customer Experience This Black Friday Ahead of the annually…

Content Guru & NHS England Receive ‘Highly Commended’ at IT Industry Awards

Content Guru and NHS England, London Region Receive “Highly Commended” for Healthcare Sector Project of the…

Grands Moulins De Paris Deploys Cloud Contact Centre Solution

Grands Moulins De Paris Deploys Genesys Contact Centre Cloud Solution with Sabio Group Sabio Group, a…

Content Guru Wins Innovation Award at Business Excellence Awards

Content Guru Wins ‘The Innovation Award’ at the Lloyds Bank British Business Excellence Awards 2024 Content…

Can Technology put Utilities back on top for Customer Centricity?

From AI to automation: Can technology put utilities back on top for customer centricity? Richard Farrell,…

The UK Contact Centre Decision-Makers’ Guide – Be Part Of It

With insights built on hard data, the 22nd annual edition of “The UK Contact Centre Decision-Makers’…

Volta NXT Energises Customer Service with Sabio Group & Genesys

Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio’s Expertise Powers Seamless Transition to…

Novuna Consumer Finance Leads UK Finance Sector in Customer Service

Novuna Consumer Finance, a leader in the UK’s retail point of sale and personal lending sector,…

FourNet Named in Top Five Cybersecurity Companies in UK

FourNet has been named one of the most innovative cybersecurity businesses operating in Britain this year.…

Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings

Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings Content Guru, a leading global provider…

Why Your AI Journey Doesn’t Need a Data Lake to Make Waves

Start Small, Think Big: Why Your AI Journey Doesn’t Need a Data Lake to Make Waves…

Omningage – A Sneak Peek at the Future of Omnichannel Communication

Something Big is Coming: A Sneak Peek at the Future of Omnichannel Communication At Omningage, we’re…

Jabra Research – More than three-quarters of UK Office Workers don’t use AI

Despite overwhelming hype, Jabra research shows more than three-quarters of UK office workers don’t use AI…

People’s Partnership Enhances Customer Experience with IPI

People’s Partnership enhances customer experience with IPI  – Provider of The People’s Pension moves to the…

Unveiled: What are Contact Centres Doing Right Now?

Unveiled: What are Contact Centres Doing Right Now? Joe O’Brien, Head of Communications at Sabio Group,…

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