With insights built on hard data, the 22nd annual edition of “The UK Contact Centre Decision-Makers’…
Category: – Company Info
Volta NXT Energises Customer Service with Sabio Group & Genesys
Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio’s Expertise Powers Seamless Transition to…
Novuna Consumer Finance Leads UK Finance Sector in Customer Service
Novuna Consumer Finance, a leader in the UK’s retail point of sale and personal lending sector,…
FourNet Named in Top Five Cybersecurity Companies in UK
FourNet has been named one of the most innovative cybersecurity businesses operating in Britain this year.…
Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings
Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings Content Guru, a leading global provider…
Why Your AI Journey Doesn’t Need a Data Lake to Make Waves
Start Small, Think Big: Why Your AI Journey Doesn’t Need a Data Lake to Make Waves…
Omningage – A Sneak Peek at the Future of Omnichannel Communication
Something Big is Coming: A Sneak Peek at the Future of Omnichannel Communication At Omningage, we’re…
Jabra Research – More than three-quarters of UK Office Workers don’t use AI
Despite overwhelming hype, Jabra research shows more than three-quarters of UK office workers don’t use AI…
People’s Partnership Enhances Customer Experience with IPI
People’s Partnership enhances customer experience with IPI – Provider of The People’s Pension moves to the…
Unveiled: What are Contact Centres Doing Right Now?
Unveiled: What are Contact Centres Doing Right Now? Joe O’Brien, Head of Communications at Sabio Group,…
How Technology can Unlock Insight & Maximise Sales this Golden Quarter
How technology can unlock insight and maximise sales this golden quarter – It’s time to talk…
Unlocking the Power of Generative AI
Unlocking the Power of Generative AI; Are You Prepared to Ride the Waves of New Age…
Sabio Group & Avaya Helps Transcom Eliminate Language Barriers
Sabio Group & Avaya helps Transcom eliminate language barriers in customer service with award-winning AI-powered real-time…
Key Insights: UK Customer Experience Decision-Makers’ Guide 2024-25
Bridging the CX Gap: Key Insights from the UK Customer Experience Decision-Makers’ Guide 2024-25 We all…
Content Guru’s Headcount Hits Continued Double-Digit Growth In 2024
Content Guru, a leading global provider of enterprise cloud customer experience (CX) and contact center solutions,…
Jabra Gives Customers Cashback to Celebrate 10 Years of Jabra Evolve
To celebrate 10 years of Jabra Evolve headsets, Jabra is offering customers in the UK &…
Content Guru Named ‘Exemplary Vendor’ in Contact Centre ISG Buyers Guides™
Content Guru Named an ‘Exemplary Vendor’ in Three ISG Buyers Guides™ for Contact Centre and Agent…
Creating Exceptional Customer Contact this National Customer Service Week
This week marks National Customer Service Week, a celebration of the customer service industry and its…
IPI Sat Sanghera Named in Top 50 Most Ambitious Business Leaders
IPI’s Sat Sanghera named one of the UK’s Top 50 Most Ambitious Business Leaders for 2024…