Voice needs to be part of the digital CX – not the legacy annoyance – Article…
Tag: Sabio Group
So what has the smartphone ever done for customer service?
So what has the smartphone ever done for customer service? Tim Pickard, Chief Marketing Officer, Sabio…
White Paper Convergence of Customer Engagement Technologies
Sabio Group Unveils New White Paper on the Convergence of Customer Engagement Technologies » Newly released…
Sabio Group Unveils ‘Sabio Console’ – AI-powered CX Platform
Sabio Group Unveils ‘Sabio Console’ – it’s new AI-powered customer experience (CX) platform – at Disrupt…
Sabio Announces Expanded Partnership with Google Cloud & Twilio
Sabio Group announces expanded partnership with Google Cloud and Twilio Sabio Group, the digital customer experience…
Sabio Group Named EMEA ‘Cloud Partner of the Year’
Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of…
Sabio Group Unveils Keynote Speaker for Disrupt 22 Event
Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speaker for its…
Are Voicebots & Chatbots Key to Customer Service?
Are Voicebots and Chatbots the Key to Modern Customer Service? The Customer-Centric age has led many…
Computacenter Selects Sabio to Support Global Service Desk Technologies
Computacenter selects Sabio to support key Global Service Desk technologies – 3-year services agreement to support…
Are you tracking Customer Intent? Build Rich Insights
Are you tracking Customer Intent? Here’s how you can build rich insights that will help support…
Why Agent Desktop Strategy is More Critical to CX Success
Why your contact centre Agent Desktop Strategy is becoming more and more Critical to CX Success…
Contact Centre Attrition Risks if Resignations Start
Contact Centre attrition levels are at risk of spiralling if the ‘Great Resignation’ starts to really…
Benenden Selects Sabio For Migration to Cloud Contact Centre
Benenden Health Selects Sabio Group to Support Migration to Cloud-based Contact Centre Benenden Health, the leading,…
HomeServe Select Sabio for AI Deployment
HomeServe, the international home repairs and improvements business with some 8.4m membership customers worldwide, has worked…
Sabio Group Unveils New Brand & Website For Next Stage of Evolution
Sabio Group Unveils New Brand and Website To Mark Next Stage in its Evolution Sabio Group…
Bellrock Selects Sabio to Support 100 seat Contact Centre
Bellrock selects Sabio to deliver Genesys CX – Workplace & FM specialist signs 3-year contract with…
Sabio congratulates Allianz Direct on its win at ECCCSA
Sabio congratulates Allianz Direct on its win at European Contact Centre and Customer Service Awards Allianz…
Sabio Group acquires voicebot specialist Fonetic
Sabio Group acquires voicebot specialist Fonetic – The Addition of Madrid-based Fonetic extends Sabio’s AI and…
Sabio Group acquires makepositive, expanding focus on CRM
Sabio Group acquires makepositive, expanding focus on Customer Relationship Management – Acquisition of makepositive, a Salesforce…