Healthcare provider selects Sabio to deliver next generation contact centre support across Europe Global healthcare insurance…
Tag: Sabio Group
CX Teams Must Prepare to Embrace No Deal Brexit
Does Brexit Mean CXit? CX Teams Must Prepare to Embrace No Deal Brexit Says Sabio –…
Sabio Appoints Matt Tuson as Chief Commercial Officer
Sabio Group appoints Matt Tuson as Chief Commercial Officer Tuson joins CX solutions specialist to drive…
Sabio Group Extends CX Capability with Anana Acquisition
Sabio Group extends customer experience capability with Anana acquisition Sabio snaps up 4th CX acquisition of…
CX Response to COVID-19. Read the Report
New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding. Sabio has…
Sabio Group Acquires Coverage Group in France
Sabio Group Acquires Coverage Group in France – Addition of one of Europe’s leading Genesys Cloud…
Sabio Achieves Twilio Gold Status to Bring AI to Contact Centres
Sabio Group Achieves Twilio Gold Partner Status to bring AI to the contact centre Following its…
Is Home Working A Permanent Option for Contact Centres?
Working from home: a permanent option for contact centres? With the right technology and careful planning,…
Key Characteristics of Successful Virtual Assistants
Sabio Group, one of Europe’s leading independent customer experience and contact centre innovators, has highlighted what…
Sabio Expand Tech Portfolio with CX innovator DVELP
Sabio Group has acquired DVELP, a cloud software product and consultancy company headquartered in London, that…
Sabio: DISRUPT CX 2020 – 17th March 2020 – London
Hello, we’re Sabio. We know that customer service for many organisations remains impersonal, disjointed and inefficient.…
Sabio Extends Customer Experience Capability with Acquisition
Sabio Group extends European customer experience capability with acquisition of Team vision – Addition of Team…
Sabio Group strengthens leadership to accelerated growth
Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant…
Sabio Discusses the Frustrations of CX in 2020
Sabio Discusses the Frustrations of CX in 2020 – Conversational User Interfaces, smarter Journey Analytics and…
Leeds Council select Sabio’s Customer Satisfaction Solution
Leeds City Council selects Sabio to provide real-time customer satisfaction survey solution – Automated post call…
DISRUPT CX 2019 Showcases Brilliant CX Delivery
Sabio DISRUPT CX 2019 event to showcase brilliant customer experience delivery • BGL Group, DirectLine Group…
Sabio Extends WFO Capability with Acquisition of Callware
Sabio extends workforce optimisation capability with acquisition of Callware Integration of Callware’s proven WFO and Speech…
Sabio Strengthen Digital with FlexAnswer Acquisition
Sabio strengthens its Digital offering with acquisition of flexAnswer Solutions – Addition of Virtual Assistant technology…
Customer Engagement set to get smarter in 2019
CX solutions leader Sabio expects there to be an increased focus on AI, Augmented Human Interactions…