Contact Centre Attrition Risks if Resignations Start
Contact Centre attrition levels are at risk of spiralling if the ‘Great Resignation’ starts to really bite Looking after advisors’…
Contact Centre attrition levels are at risk of spiralling if the ‘Great Resignation’ starts to really bite Looking after advisors’…
Benenden Health Selects Sabio Group to Support Migration to Cloud-based Contact Centre Benenden Health, the leading, not-for-profit private healthcare provider,…
HomeServe, the international home repairs and improvements business with some 8.4m membership customers worldwide, has worked with Sabio Group to…
Sabio Group Unveils New Brand and Website To Mark Next Stage in its Evolution Sabio Group has launched its new…
Bellrock selects Sabio to deliver Genesys CX – Workplace & FM specialist signs 3-year contract with Sabio to deploy and…
Sabio congratulates Allianz Direct on its win at European Contact Centre and Customer Service Awards Allianz Direct’s success in delivering…
Sabio Group acquires voicebot specialist Fonetic – The Addition of Madrid-based Fonetic extends Sabio’s AI and Automation portfolio – Fonetic…
Sabio Group acquires makepositive, expanding focus on Customer Relationship Management – Acquisition of makepositive, a Salesforce consulting partner, strengthens Sabio’s…
Sabio chosen by Hargreaves Lansdown to manage business-critical customer experience for its core contact centre and workforce automation solutions The…
According to Business Insider, everyone’s ‘freaking out’ about AI stealing jobs, while – according to new research – 46% of…
CCMA partners with Sabio to deliver free 2021 Contact Centre Benchmark service CCMA contact centre performance initiative will be powered…
The “UK Contact Centre Decision-Makers’ Guide (2020/21 – 18th edition)” is the major annual report studying the performance, operations, technology…
Healthcare provider selects Sabio to deliver next generation contact centre support across Europe Global healthcare insurance provider engages Sabio in…
Does Brexit Mean CXit? CX Teams Must Prepare to Embrace No Deal Brexit Says Sabio – New Sabio White Paper…
Sabio Group appoints Matt Tuson as Chief Commercial Officer Tuson joins CX solutions specialist to drive global growth strategy Sabio…
Sabio Group extends customer experience capability with Anana acquisition Sabio snaps up 4th CX acquisition of 2020, following earlier additions…
New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding. Sabio has unveiled the findings of…
Sabio Group Acquires Coverage Group in France – Addition of one of Europe’s leading Genesys Cloud partners further strengthens Sabio’s…
Sabio Group Achieves Twilio Gold Partner Status to bring AI to the contact centre Following its recent acquisition of DVELP,…