Zendesk

Zendesk Positioned in the Visionaries Quadrant in 2015 Gartner Magic Quadrant for CRM Customer Engagement Centres Zendesk has been positioned…

Zendesk Introduces Zopim Premium Live Chat for Larger Teams New Plan Provides Tools for Managing Growth in Real-Time Communication and…

Zendesk have announced a partnership to power Facebook’s new Businesses on Messenger product enabling businesses for the first time to…

New Research by Zendesk Finds Four Types of Support Organisations Based on Similarities in Operational Traits When it comes to…

Zendesk Selected Winner in 2014-15 Cloud Awards Programme Cloud Computing Program Announces Winners; Overall Award Put to Public Vote Zendesk…

Enables Companies to Easily Embed Self-Service, Ticket Submissions and Live Chat Everywhere in Customer Experiences with New Mobile SDK and…

Zendesk have launched its built-in Net Promoter Score® (NPS) surveys, allowing organisations to measure customer loyalty and gather insights to…

As part of National Customer Service Week todays words of wisdom come from Nick Peart Marketing Director of Zensdesk. Monday…

Zendesk, Inc. have announced an expansion of its enterprise offering to address the growing need for a modern customer service…

Special Report on Behavioural Cues Finds that Politeness Has an Impact on Customer Satisfaction; Overall Global Satisfaction Rises 2 Points…

8×8 Extends Partnership with Zendesk to Enhance Customer Experience Management with the Virtual Office Cloud Telephony Platform New, Out of…