UK Business Struggling With GDPR Data Requests
UK Businesses Struggling to cope with spike in with GDPR Data Requests new research from business process outsourcer Parseq reveals.…
Parseq
Parseq Sells Contact Centre Division Following Successful Turnaround
Parseq, the international business process outsourcing firm, has announced the sale of its contact centre division to Scotland-based customer services…
Parseq: Smart Cities and the Opportunity for Brands
The concept of the smart city might sound like science fiction. Imagine an urban landscape where your every move is…
Mark Lonie Recognised at UK National Contact Centre Awards
Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards,…
Parseq’s Mark Lonie Shortlisted in National Contact Centre Awards
Parseq’s Mark Lonie has been shortlisted in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards…
Parseq Appoint New Sales Director to drive Contact Centre Growth
Business process outsourcer Parseq has appointed Phil Crossley as Sales Director, bringing more than 20 years’ experience to its growing…
Challenging year ahead, customer experience is key
A challenging year ahead for UK brands, customer experience will be key Graham Stein, managing director of Parseq’s Contact Centre…
Parseq and the Princes Trust Celebrate a Successful 2017
Glasgow Business Process Outsourcer Parseq is celebrating its partnership with The Princes Trust after a successful year helping young people…
Focusing on the Human Aspect for Seamless TUPE Transfer
To make TUPE transfers work, there is a lot more to consider than just compliance with the regulations – putting…
Iain Gibson Wins Contact Centre Manager of the Year
Iain Gibson Wins Contact Centre Manager of the Year at National Awards At this year’s UK National Contact Centre Awards,…
Parseq Announce Second Sunderland Contact Centre
Parseq to open second contact centre site in Sunderland and create 450 jobs. Following a period of significant growth through…
Parseq create 35 jobs at Glasgow contact centre
Parseq, the customer contact and marketing specialist outsoucer, has announced that the company is to create an additional 35 jobs…
Parseq Create 700 Jobs at Sunderland Contact Centre
Parseq is set for further expansion at its Sunderland contact centre following a multi-million pound increase in business from contract…
Parseq creates 250 Contact Centre Jobs!
Contact Centre Jobs – Parseq creates 250! – Parseq has relocated its Glasgow operation into the city’s flagship commercial development, Central…
Parseq set for expansion at Sunderland Contact Centre
Parseq set for expansion following significant contract wins Parseq is set for a year of expansion in Sunderland following significant…
Parseq generates 150 new roles at Sunderland 2Touch contact centre
Parseq has moved a step closer to its £100m turnover goal with the creation of 150 new customer service roles…
Parseq expands contact centre operations with aquisition of Pure
Business process outsourcer Parseq has acquired Brighton-based charity contact centre Pure as part of its strategy to reach £100m turnover…
Parseq buys 2Touch as part of ambitious growth strategy
UK business process outsourcer Parseq has bought 2Touch from US-based Acxiom for an undisclosed sum as part of its strategy…