IMImobile enables remote working for contact centres amid pandemic Public sector clients including local councils and…
Tag: IMImobile
IMImobile enable Hyundai Use WhatsApp For Customer Service
IMImobile enables Hyundai to use WhatsApp Business for customer service Using WhatsApp as a customer service…
Rostrvm Solutions Become Part of IMImobile
The combined business is now uniquely positioned to target the rapidly growing Contact Centre-as-a-Service (CCaaS) and…
Vauxhall launches Apple Business Chat with IMImobile
Vauxhall launches Apple Business Chat with IMImobile – Car manufacturer to use Apple Business Chat to…
Integrating New channels With Legacy Systems A Challenge
92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving…
Hermes Digitally Enhances Parcel Delivery with IMImobile
Hermes digitally enhances parcel delivery experience with IMImobile Parcel delivery provider to use IMImobile’s communications platform,…
npower to use Apple Business Chat for Contact Centre Agents
IMImobile announces npower as first Apple Business Chat client in the UK – npower to use…
Capitec Select IMImobile to Deliver Automatically Generated Client Communications
Capitec, South Africa’s fastest growing bank, selects IMImobile to deliver all automatically generated client communications IMImobile,…
IMImobile Sign a Partner Agreement with KCOM
IMImobile has signed a partner agreement with KCOM, a leading provider of communications and IT services…
IMImobile Joins NICE inContact DEVone Programme
IMImobile Joins NICE inContact DEVone Programme to Provide Omnichannel Chat on CXexchange Marketplace Omnichannel chat from…
Automate your call volumes and Save 20% on Volumes
Customer service automation: How to automate up to 20% of your call volumes in 2018 The…
IMImobile Contract for Digital Contact Centre Optimisation
IMImobile wins contract with CarillionAmey to deliver digital contact centre optimisation IMImobile, a cloud communications software…
Survey: Customer Service Expectations & Preferences
IMImobile Consumer Interaction Research finds that 68%of consumers prefer customer service over digital messaging channels. Latest…
IMImobile Launches Chatbot Solution for Contact Centres
IMImobile, a cloud communications software and solutions provider that helps companies use mobile and digital technologies…
What 2017 has in store for Contact Centres – IMIMobile
Chatbots, Automation and Data security… What 2017 has in store for Contact Centres With so many…