On Tuesday evening (15th May 2017) the winners of the UK National Contact Centre Awards were…
Tag: CCMA
European Contact Centre & Customer Service Awards
17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate…
Final Day for UK National Contact Centre Awards Nominations
Final Day for UK National Contact Centre Awards Nominations – call the Hotline if you need…
1 Day Left to Enter UK National Contact Centre Awards 2017
The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact…
Less Than A Week to Enter UK National Contact Centre Awards 2017
The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact…
UK National Contact Centre Awards Maximise Your Chances of Success
Entries for The UK National Contact Centre Awards close 28th February with the prestigious event taking place…
Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards The UK National Contact Centre…
4 Weeks Left to Enter UK National Contact Centre Awards 2017
4 Weeks Left to Enter UK National Contact Centre Awards 2017 The CCMA UK (Call Centre…
Learning and Development in the Contact Centre
Learning and Development in the Contact Centre NRG & CCMA “Supporting Contact Centre Colleagues through Change…
contact-centres.com Announce Winners of Awards 2016
At contact-centres.com we’re not ones to hand out industry awards as we tend to leave it…
UK National Contact Centre Awards 2017 Open for Nominations
UK National Contact Centre Awards 2017 Open for Nominations – with new Team and Organisation categories…
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a…
So Why Should I Attend Customer Contact Expo?
So Why Should I Attend Customer Contact Expo? – Ann-Marie Stagg, CEO of CCMA, gives 5…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie…
What Makes An Award Winning Contact Centre?
What makes an award winning team, project or contact centre operation? Ann-Marie Stagg, Chief Executive, CCMA…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed…
Two Weeks To Enter Contact Centre & CS Awards
Two Weeks until entries close for 2016 European Contact Centre & Customer Service Awards Sabio, this…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging…