Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

Why you should enter the UK’s largest contact centre awards

The UK National Contact Centre Awards are the largest and longest established contact centre awards for…

UK National Contact Centre Awards 2018 Open for Nominations

The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd…

Venue Validates ECCCSA Position as Largest Awards

Venue validates ECCCSAs’ position as largest Contact Centre Awards in the sector – Largest venue to…

Raising The Profile of North East Contact Centres

Raising the profile of the North East contact and shared services Contact centre professionals collaborate to…

NRG Changing Perceptions of Contact Centre Careers

NRG lead the way in changing perceptions of customer contact careers NRG is part of a…

ECCCSA 2017 Shortlist Announced Let The Judging Begin!

ECCCSA 2017 shortlist announced as tickets for the Awards Dinner go on sale – Belgium, Bulgaria,…

ECCCSA2017 Let the Awards Competition Begin!

ECCCSA2017 competition is on  – 17 European countries represented – 39% increase in entries compared to…

CCMA Masterclass: The Bots are still coming

The CCMA have announced a re-run of their popular one-day Masterclass ‘The Bots are still coming’…

ECCCSA Select Industry Experts To Judge Awards

  – ECCCSA  Judges represent Europe’s top customer contact professionals – ECCCSA Judges handpicked for their…

UK National Contact Centre Awards 2017 Winners

On Tuesday evening (15th May 2017) the winners of the UK National Contact Centre Awards were…

European Contact Centre & Customer Service Awards

17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate…

Final Day for UK National Contact Centre Awards Nominations

Final Day for UK National Contact Centre Awards Nominations – call the Hotline if you need…

1 Day Left to Enter UK National Contact Centre Awards 2017

The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact…

Less Than A Week to Enter UK National Contact Centre Awards 2017

The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact…

UK National Contact Centre Awards Maximise Your Chances of Success

Entries for The UK National Contact Centre Awards close 28th February with the prestigious event taking place…

Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards The UK National Contact Centre…

4 Weeks Left to Enter UK National Contact Centre Awards 2017

4 Weeks Left to Enter UK National Contact Centre Awards 2017 The CCMA UK (Call Centre…

Learning and Development in the Contact Centre

Learning and Development in the Contact Centre NRG & CCMA “Supporting Contact Centre Colleagues through Change…

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