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UK National Contact Centre Awards 2018 Open for Nominations

The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd UK National Contact Centre Awards are now open.

ccma awards dec 2017UK-based contact centres can enter for free, by registering on the Awards website.

Nominations close on 23rd February 2018, and the winners will be announced at the Awards Dinner on 15th May at The Brewery in London.

In addition to last year’s Individual, Team, and Organisation categories, there are 3 new categories:

– Best Employee Recognition Programme

– Best Apprenticeship Programme

– Contact Centre Support Team of the Year

Ann-Marie Stagg headshot.sep.2017Ann-Marie Stagg, CEO of the CCMA, which organises the awards, said,

“These are the most prestigious and longest established UK awards for recognising individuals and teams who are role models in our industry,”

“Being nominated can be a great career boost and also deliver excellent PR for winning organisations. It’s free to enter so we urge everyone to take the opportunity to nominate the people who have made the biggest difference to your operation this year.”

“Entering is easy,” said Ann-Marie. “Simply go to the Awards website, register to enter, complete the short form and submit. You can continue to edit and add to your entry right up until the 23rd February deadline. In March we will be contacting shortlisted nominees for the second phase of the judging process, which includes face-to-face interviews.”

Winners will be announced at a lavish gala dinner on 15th May 2018 to be held at The Brewery in London.


Additional Information

Entries close on 23rd February, with the Gala Dinner on 15th May 2018

For additional information about the awards and to enter visit the UK National Contact Centre Awards Website

The longest established awards for the UK contact centre industry are now in their 23rd year and recognise those individuals and teams in the industry who are working to make their contact centres professional and industry leading. The awards have an excellent reputation across the industry for being of a very high standard. All of the shortlisted nominees go through a comprehensive judging process, including face to face interviews.

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