Firstsource Solutions is creating 40 new jobs after winning a major telecoms contract at its Middlesbrough contact centre.
Firstsource Solutions has launched a recruitment drive to find full-time sales advisor roles based at its Fountain Court contact centre in central Middlesbrough, North Yorkshire, including an open day tomorrow. (Thursday 18th December)
The global outsourcing firm offers a range of customer service and business processing to clients including Barclaycard and Sky. The latest contract, with a large telecoms provider, will see staff recruited to provide both inbound and outbound sales calls.
Firstsource, which operates a rightshore model employing staff in countries where services are supplied and customers are served, opened its Fountain Court contact centre in 2012. It currently employs around 180 staff at the site and also has operations across the UK and Ireland including Londonderry and Cardiff.
Firstsource Solutions HR officer Jennifer Conroy said: “We are very pleased to be able to bring this new employment to the area. Firstsource is an ambitious, growing company and we are creating a whole new team in Middlesbrough.
“This is a good opportunity to work for a multi-national organisation that’s committed to providing good benefits, staff engagement, training and development and there could also be opportunities to move within the business.
“The roles we are recruiting for are not too specialised, and could appeal to people with a broad ranges of ages and skillsets. It’s desirable to have contact sales centre experience, but not essential. There is also attractive on-target earnings, a good bonus structure and benefits package available.”
An open day will be held at Fountain Court on Grange Road, near Middlesbrough Institute of Modern Art (mima), on Thursday December 18, from 9am-7pm. Potential candidates can also submit a CV here or by emailing middlesbroughhr@firstsource.com or view their website by Clicking Here
