Ventrica has secured an exclusive partnership with the UK’s leading retirement housebuilder, McCarthy and Stone The…
Category: – Outsource/BPO
Outsource Contact Centre Locator
Contact Centre Managed Services UK Ltd have launched an innovative new service to help clients find…
Echo Managed Services Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has won a major contract with the Standards and…
Response Rebranded Kura following buy-out
Rebrand comes after MBO and strong business performance for Customer Management Specialist One of the UK’s…
Romania becoming outsource destination
Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…
Echo Secure Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…
Contact Centre Outsourcer TCC Business of the Year
Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…
BT bring back contact centres
BT to bring back customer service to UK contact centres – BT Consumer has promised to…
Webhelp UK ‘Cook for a Smile’ for Charity
Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…
Webhelp UK shortlisted for three prestigious awards
Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…
Contact Centre Outsourcer Expolink wins The Entertainer Contract
Contact centre Outsource experts, Expolink Europe, have announced a new client acquisition in the form of…
Shop Direct Job Loses at Aintree and Bolton Contact Centre
Webhelp UK have announced plans to reduce staff working on the Shop Direct outsource contract at…
Contact Centre Outsourcing Buyer’s Guide
Contact Centre Outsourcing Buyer’s Guide – Research and Markets have announced the addition of the “2015…
Contact Centre Workers at Capita face uncertain future
Contact centre workers at Capita’s sites at Bury and Glasgow face an uncertain future as the…
Flybe Exeter Contact Centre – Job Losses?
Flybe Exeter Contact Centre – Job Losses? – It has been reported that Flybe are to…
Expolink Contact Centre Announces Contract Win with Sutton and East Surrey Water
Expolink Contact Centre Announces Contract Win with Sutton and East Surrey Water Outsourced contact centre experts,…
Parseq creates 250 Contact Centre Jobs!
Contact Centre Jobs – Parseq creates 250! – Parseq has relocated its Glasgow operation into the city’s…
Webhelp UK Relocates to New Glasgow Contact Centre
Webhelp UK Relocates to New Modern Glasgow Contact Centre – 150 new jobs created in Glasgow…
Connect Assist create 25 contact centre jobs
Connect Assist, the Welsh based outsourcer providing helplines for charity and third sector organisations, have announced…