Contact Centre Oustourcer Ascensos Recruit 250 staff

Contact Centre outsource company Ascensos have announced the creation of 350 jobs after securing a ‘multi-million’…

Avarto Recruitment After BMW Group Contact Win

Avarto have announced plans to recruit 100 staff at their Slough based contact centre after securing…

First Contact Create Jobs at Newcastle Contact Centre

Newcastle outsource company First Contact Group have announced plans to create up to 500 jobs by…

Akixi Appoint Kay Setterfield as Operations Manager

Hosted Call Management & Call Reporting Services company Akixi have announced the appointment of Kay Setterfield…

Interactive Intelligence Hires New Chief Marketing Officer

Interactive Intelligence Hires New Chief Marketing Officer – New CMO Justin Helmig brings 19 years of…

Convergys Create 600 jobs at Newcastle Contact Centre

Convergys, a customer management outsource company, has been confirmed that the company is to create up…

Sunderland Students Get a Taste of a Career in Contact Centres

Students from secondary schools in Sunderland will get the opportunity for a behind-the-scenes look at a…

VoiceSage Marketing Head To Contribute To Further Expansion

VoiceSage New Marketing Head Set To Contribute To Further Expansion; Marketing expert Trevor Richer joins the…

Echo-U Newcastle Contact Centre Head Count Expands

Newcastle contact centre’s head count expands thanks to grant approval Contact centre business Echo-U has created…

Ultracomms appoints Derwyn Jones as Chief Executive Officer

Ultracomms, Europe’s first cloud-based contact centre services provider has today announced the appointment of Derwyn Jones…

Rank Appoints New Director of Customer Contact – Liam Smith

Rank Appoints New Director of Customer Contact, Liam Smith Leading leisure and gaming company, The Rank…

VoiceSage New COO To Prioritise Expansion Plans

VoiceSage New COO To Prioritise Expansion Plans – New senior financial and management expert joins the…

Rank Set To Open Sheffield Based Contact Centre

The Rank Group, the leisure and gaming company which includes brands such as Mecca Bingo and…

Home Workers Happier Despite Choosing to Work More Hours

British home workers are also spending more time caring for family members New research has found…

Orchard Energy Leeds Based Contact Centre Goes Live

Orchard Energy, the energy management company, has announced that their Elland based contact centre has ‘gone…

ResQ Recruitment Drive at Co. Durham Contact Centre

ResQ, the County Durham outsourcer, have announced the creation of 1,200 jobs at their new contact…

HomeServe Recruitment Drive at Preston Contact Centre

HomeServe, the home assistance company, has organised two open days in Preston as part of an…

Parseq create 35 jobs at Glasgow contact centre

Parseq, the customer contact and marketing specialist outsoucer, has announced that the company is to create…

Can dream management reduce high attrition rates?

Can dream management reduce high attrition in contact centres? Mike Greatwood of The Dream Manager Programme…

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