Aspect Seminar: ‘Transforming your Contact Centre’ Seminar

9.00 – 11.00am Wednesday 10th October 2018 Tower Bridge, 193 Tower Bridge Road, London, SE1 2UP…

Contact Centre Event: Release your Innovation

Release your Innovation Free workshop for public sector leaders Thursday 27th September 2018 Crowndale Centre (Camden…

Ultracomms Showcase Pioneering Payment Technology at Summit

Ultracomms to showcase its pioneering telephone payment technology at major industry summit in Manchester Ultracomms will…

Keep Calm & De-scope – PCI Compliance for Contact Centres

Puzzel and PCI Pal present; Keep Calm and De-scope… PCI Compliance for Contact Centres Date: Thursday…

Ready to take Contact Centre Planning to the next level?

Are you ready to take Contact Centre Planning to the next level and accelerate your success…

Turn your Contact Centre into a Customer Engagement Centre

Your customers’ experience has never been more important and levering intelligent contact centre technology can ensure…

Ultracomms To Partner with DOTS at Major UK Conference

Ultracomms to partner with DOTS at major UK conference exploring innovative customer engagement technologies Ultracomms is…

Winning Through Excellence in Customer Relationships

How To Be A Driver and Not A Dinosaur: Winning Through Excellence in Customer Relationships Tuesday…

Webinar: Are You Ready for Gen Z? Designing Customer Care

Descriptions vary, but Forbes defines the generation after Millennials, Generation Z, as people born from the…

Exceptional Customer Experience, People, Process & Tech

Puzzel’s annual customer experience event attracts over 150 contact centre, customer service, telephony and I.T professionals…

Puzzel announces speaker line-up for Get Connected 2018

Puzzel announces speaker line-up for Get Connected 2018 Contact centre event on Wednesday 27th June 2018…

G-Summit London 2018 – Registration Now Open

Genesys – G-Summit London 2018 Registration is now open for G-Summit London 2018, which gathers visionaries,…

Puzzel Contact Centre Conference: Get Connected 2018

Puzzel’s annual customer experience event attracts over 150 contact centre professionals across the UK. Join Puzzel…

Webinar: Shaping up for AI in the Contact Centre

Shaping up for AI: How to introduce Chatbots, Virtual Assistants and Intelligent Technologies to the Contact…

Register Now for Aspect’s Engagement Analytics Session

Last chance: register now for our Engagement Analytics Lunch and Learn session Engagement Analytics is the…

Content Guru to Electrify Customer Engagement at Utility Week Live

Content Guru to Electrify Customer Engagement at Utility Week Live From 22nd to 23rd May 2018,…

The Dangers of Standing Still With Legacy Systems

Digital transformation and cloud migration are presenting unprecedented opportunities for contact centre performance. Equally, obsolescence in…

NICE Webinar: The Future of Customer Service

NICE Webinar: The Future of Customer Service Presented By: Guest speaker, Mary Wardley, Program Vice President,…

Plan Your Learning Experience at Interactions 2018

Plan Your Learning Experience at Interactions 2018 – Take a Look at the Agenda! The Interactions…

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