Homeworking in the Contact Centre Industry During COVID-19

Homeworking in the contact centre industry: why balance will be key in future flexibility COVID-19 has…

Content Guru Expand in US & Enhances Partner Programme

Content Guru expands US team and enhances global partner programme Commitment to US growth and partner…

Redwood Technologies recognised in Sunday Times Track 200

Redwood Technologies recognised for global growth in Sunday Times HSBC International Track 200 Bracknell-based privately-owned provider…

Content Guru Expands Leadership Team to Support Global Momentum

Content Guru has announced the appointment of a Sales Director for UK and Ireland, as well…

Redwood Technologies Group listed in Tech 100

Redwood Technologies Group listed in the 2020 Southern Tech 100 Bracknell-based pioneer in cloud customer experience…

Content Guru – Gartner Contact Centre as a Service

Content Guru Recognised by Gartner for Critical Capabilities for Contact Centre as a Service For the…

Contact Centre Occupancy – Less is More

Contact centre occupancy – sometimes less is more By Scott Fulton, Training Manager at Content Guru…

Redwood Technologies Founding Champion of New Hospice

Redwood Technologies Group Founding Champion of new Thames Hospice Bracknell-based pioneer in cloud communications solutions, Redwood…

Why 2020 is set to change the contact centre forever

Why 2020 is set to change the contact centre forever As the IT industry is ever…

Content Guru Win Ventana Digital Leadership Award

Content Guru Wins at Ventana Research Digital Leadership Awards 2019 Global leader in cloud contact centre…

Content Guru Leader in Gartner Magic Quadrant

Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant…

Content Guru Delivering CX to UK Government

Content Guru Delivering Specialist Customer Engagement and Experience to UK Government Global leader in Customer Engagement…

Content Guru Winners at Cloud Excellence Awards 2019

Content Guru Announced as Winners at Computing Cloud Excellence Awards 2019 Global leader in cloud communications…

Content Guru Accepted as Government G-Cloud 11 Supplier

Content Guru Delivering Superior Customer Engagement and Experience to UK Government Global leader in Customer Engagement…

Content Guru Expand Leadership Team with New CIO

Content Guru, the world’s largest independent provider of Customer Engagement and Experience solutions, has expanded its…

Hyper Personalisation Transforms Customer Experience

Hyper personalisation transforms the customer experience – Contact centres failing to provide a hyper personalised experience…

Content Guru Sponsors SWCCF Contact Centre Awards

Content Guru Sponsors SWCCF Contact Centre Awards and Becomes Associate Member As part of its continuing…

Content Guru Strengthens Verint Partnership to Better Agent Experience

Content Guru Strengthens Verint Partnership to Deliver Better Agent Experience Cloud contact centre pioneer Content Guru…

Content Guru Appoint New Chief People Officer

Content Guru Taking Customer Engagement & Experience to the Next Level with New Chief People Officer…

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