60K wins European Outsourcer of the Year

Who is the European Outsourcer of the Year? Which firm has been chosen over all of…

RSA close Indian Contact Centre Operation

Insurance giant, RSA, which includes the MoreThan brand have announced that their Indian contact centre operation…

2Touch participate in world’s biggest coffee morning

Sweet-toothed associates at Sunderland-based contact centre, 2Touch, have raised over £2,000 for Macmillan Cancer Support. Associates…

Aquira set to double Scottish workforce to 420

A further boost to Scotland’s economy was welcomed today (11th October) by First Minister Alex Salmond…

Sitel UK create 150 new jobs

Outsourcer Sitel UK have announced the creation of 150 new jobs at its Stratford upon Avon…

Ventrica secures NJOY Outsource Contract

Ventrica secures NJOY contract and create job opportunities in UK Electronic cigarette company NJOY today announced…

Eishtec announces jobs at contact centre

It has been reported that Outsourcer Eishtec are to create 250 across their contact centres in…

RESPONSE To Create 50 new Jobs

Leading UK contact centre services provider, RESPONSE, has announced the creation of over 50 new jobs,…

GoResponse celebrate Tenth Anniversary

This October marks the ten-year anniversary of thriving Kent business GoResponse. A true local success story,…

Teleperformance announce recruitment drive

Teleperformance have announced a major recruitment drive across UK sites. From a total of 1,000 jobs…

Stream Global Services Opens Belfast Contact Centre

Stream Global Services held a grand opening ceremony (3rd October) to commemorate its newest contact Centre,…

Serco announce expansion plans

Outsourcer Serco, who secured a three year outsource contract with Hull Council, have announced initial plans…

Call Connection To Create 100 New Jobs In Newcastle

Outsourcer Call Connection is set to extend its operations in Newcastle bringing up to 100 new…

Stream Global Services Hiring 50 Permanent Positions in North Dublin

Another 200 seasonal jobs to be created in lead up to Christmas Stream Global Services Dublin…

Capita signs three-year contract to manage customer contact for Government

Capita’s customer management business will manage 10 enquiry lines on behalf of the Department for Work…

Sitel UK acquires Version 5 of Customer Contact Association Global Standard

Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a…

CC33 on recruitment drive at Sheffield based site

CC33, who offer services to include telemarketing, digital marketing and training, have announced a recruitment drive…

Webhelp Group plans €100m acquisition drive

Webhelp Group has outlined plans to consolidate the market with a programme of strategic acquisitions. The…

2Touch rolls out the new Synthesys inbound voice solution from Noetica

2Touch, one of the UK’s leading outsourcing providers specialising in fully integrated contact centre, response handling…

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