Generative AI: A False Dawn in Customer Service in the contact centre, Or The New Hope…
Tag: Sabio Group
53% of Contact Centre Agents Report Symptoms of Stress
Employers are stepping up as 53% of contact centre agents report symptoms of stress according to…
Could ChatGPT Herald the Next Stage for CX AI Adoption?
Could ChatGPT herald the next stage for CX AI adoption in the contact centre? Joe O’Brien…
8 Steps To CX Transformation in 2023
8 Steps To Contact Centre CX Transformation in 2023 – Stuart Dorman, Chief Innovation Officer at…
Company Profile: Sabio Group
‘Sabio Group is a global digital customer experience transformation services specialist with major operations in EMEA,…
Sabio Aims to Empower Contact Centre Workforce
Sabio Group Aims to Empower the Global Contact Centre Workforce in New Campaign – Customer Service…
Keynote Speakers Announced for Sabio Event, Disrupt
Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speakers for its…
It’s Time to Re-Frame Our Thinking Around Conversational AI…
It’s Time to Re-Frame Our Thinking Around Conversational AI within the contact centre… – Stuart Dorman,…
Rentokil Embarks on Digital CX Project with Sabio
Rentokil Initial Embarks on Global Digital CX Project with Sabio Group Rentokil Initial plc has embarked…
Brands Are Under Pressure to Differentiate via CX
Brands Are Under Pressure to Differentiate via CX – That’s Why the Convergence of Contact Centres,…
Voice needs to be Part of Digital CX – Not the Legacy Annoyance
Voice needs to be part of the digital CX – not the legacy annoyance – Article…
So what has the smartphone ever done for customer service?
So what has the smartphone ever done for customer service? Tim Pickard, Chief Marketing Officer, Sabio…
White Paper Convergence of Customer Engagement Technologies
Sabio Group Unveils New White Paper on the Convergence of Customer Engagement Technologies » Newly released…
Sabio Group Unveils ‘Sabio Console’ – AI-powered CX Platform
Sabio Group Unveils ‘Sabio Console’ – it’s new AI-powered customer experience (CX) platform – at Disrupt…
Sabio Announces Expanded Partnership with Google Cloud & Twilio
Sabio Group announces expanded partnership with Google Cloud and Twilio Sabio Group, the digital customer experience…
Sabio Group Named EMEA ‘Cloud Partner of the Year’
Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of…
Sabio Group Unveils Keynote Speaker for Disrupt 22 Event
Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speaker for its…
Are Voicebots & Chatbots Key to Customer Service?
Are Voicebots and Chatbots the Key to Modern Customer Service? The Customer-Centric age has led many…