Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network.…
Tag: PCI DSS
8×8 & PCI Pal Streamline Payments for Contact Centres
8×8 and PCI Pal partner to streamline payment card compliance for contact centres 8×8, Inc. a…
Download: PCI Compliant Contact Centres Maximising Efficiency
There is a common misconception that increased data security measures can often come at the expense…
CardEasy wins PCI Excellence Award for Success with Staples
CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe Syntec has…
CallGuard Wins Second PCI Excellence Award for Eckoh
Eckoh plc, the global provider of secure payment products and customer contact solutions, has for the…
PCI Pal Urges Contact Centres to Stop Capturing Card Data
PCI Pal urges firms to stop capturing payment card data to limit future risk Data breaches…
Locus H2O Removes PCI risk from Omni-Channel Contact Centre
Locus H2O Wireless removes PCI risk from omni-channel contact centre A four week integration with TokenEx…
How Contact Centres Can Stop Payment Discrimination
How contact centres can stop payment discrimination – Matt Bryars, CEO and Co-Founder at Aeriandi Payment…
DTMF Payment Solution For The Contact Centre
DTMF payment solution for the contact centre using Syntec’s CardEasy payment solution Using Syntec’s patented CardEasy…
Syntec – A Guide To PCI DSS in The Contact Centre
This eBook is a collection of blogs from Syntec’s website since 2014 and provides a comprehensive…
PCI DSS: 3 Surprises from the latest contact centre report
PCI DSS: 3 Surprises from the latest contact centre report – Robert Crutchington at Encoded takes…
Eckoh Celebrates PCI DSS Speech Payments with Premier Inn
Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn According to research,…
Safeguarding your Contact Centre against Employee Misconduct
Safeguarding your Contact Centre against employee misconduct – Jane Goodayle, Marketing Director, PCI Pal With the…
70% of Contact Centres Still Read Sensitive Data Aloud
70 per cent of contact centres require customers to read sensitive data aloud, increasing security risks…
The Scary Truth of Customer Security in the Contact Centre
Facing up to the scary truth of customer security in contact centres Thomas Rodseth, VP of…
Pause and Resume is Dead in the Contact Centre
Pause and resume is dead in the contact centre – Simon Beeching Syntec We ran a…
The Key to a Successful PCI DSS project
The Keys to a successful PCI DSS project as revelaed by Colin Westlake Managaing Director at…
How Smart Meters will Impact the Contact Centre
In today’s society, data protection is increasingly a concern for many consumers. Data breaches appear in…
GDPR – Take a lead from PCI DSS in your contact centre
Robert Crutchington and Matthew Tyler outline how applying the same principles as PCI DSS can help…