Eliminating Nuisance Calls: Tips to Stay Compliant
Eliminating Nuisance Calls – Top Tips to Stay Compliant in your contact centre by Niels Richthof, product manager, Enghouse Interactive.…
Nuisance Calls
Contact Centre Directors Could Be Fined Up to £500k
Company Directors of contact centres which bombard people with nuisance calls could be fined up to £500,000 under government proposals…
Royal Mail Fined After Sending 300,000 Nuisance Emails
Royal Mail Group Ltd has been fined £12,000 by the Information Commissioner’s Office (ICO) after sending more than 300,000 nuisance…
Contact Centre Fined for Making 75m Nuisance Calls
A company which made 75 million nuisance calls in four months has been fined £350,000 by the Information Commissioner’s Office…
ICO Fines Firm for 16.7 Million Illegal Calls
Automated call crackdown continues as ICO fines firm for 16.7 million illegal calls about boiler grants The Information Commissioner’s Office…
PPI Company Fined For Making Record 146m Nuisance Calls
A contact centre behind a record high 146 million illegal calls about PPI has been fined £350,000 by the Information…
ICO Warns About Costly Consequences of Nuisance Calls
Companies carrying out direct marketing have been reminded that properly screening numbers against the Telephone Preference Service (TPS) register is…
Record Fine for Contact Centre that made 100m Nuisance Calls
Record fine for firm behind nearly 100 million nuisance calls A company behind 99.5 million nuisance calls has been fined…
Nuisance Calls Are Rising – Help Customers Welcome Your Calls
Complaints about nuisance calls are rising – help customers welcome your calls 1 in 5 direct marketing calls is from…
Phone Scams Rising Dramatically in the UK
Phone Scams Rising Dramatically in the UK, according to Hiya Phone Scam calls designed to steal money from victims are…
ICO Fines Contact Centres for Nuisance Calls
Two contact centres fined – Complaints from people bombarded with spam texts and nuisance calls have today helped the ICO…
Regulation of Outbound Telephone Marketing Scores Own Goal
UK regulation of outbound telephone marketing scores another own goal suggests Jonathan Graham of Syntec As you may have read…
ICO Fine Company for making 2.5 million Nuisance Calls
ICO Fine Company for making 2.5 million nuisance calls – A home improvements company that made 2.5 million recorded phone…
16th May 2016 Enforcement Day for Nuisance Calls
Cold callers will no longer be able to hide or disguise their phone numbers as Government continues to crack down…
Cold Callers Government Crack Down On Nuisance Calls
Cold callers will no longer be able to hide or disguise their phone numbers as Government continues to crack down…
Which? warns of the dangers of a PPI time limit
Which? warns the Financial Conduct Authority (FCA) that its plans to introduce a time limit on consumers claiming compensation for mis-sold Payment Protection Insurance…
Nuisance calls causes most irritation to Brits
Nuisance calls top the list of common gripes of Brits battling against the tide of everyday modern life according to…
Nuisance Calls – ICO Issues Record Fine for 46m Calls Made
Prodial Ltd, a lead generation firm responsible for over 46 million automated nuisance calls, has been fined £350,000 by the…
Nuisance Calls – Government Crackdown to make Companies Display Caller ID
Nuisance Calls – Government Crackdown to make Companies Display Caller ID – Direct marketing companies will have to legally display…