Which? warns the Financial Conduct Authority (FCA) that its plans to introduce a time limit on consumers claiming compensation for…
Tag: Nuisance Calls
Nuisance calls causes most irritation to Brits
Nuisance calls top the list of common gripes of Brits battling against the tide of everyday…
Nuisance Calls – ICO Issues Record Fine for 46m Calls Made
Prodial Ltd, a lead generation firm responsible for over 46 million automated nuisance calls, has been…
Nuisance Calls – Government Crackdown to make Companies Display Caller ID
Nuisance Calls – Government Crackdown to make Companies Display Caller ID – Direct marketing companies will…
Contact Centre fined for making Nuisance Calls
Nuisance Calls – Contact centre operator The National Advice Clinic has been fined £850,000 by the…
Nuisance Calls – ICO Crackdown Continues
Nuisance Calls – ICO Crackdown continues with letters to 1,000 companies trading names and numbers The…
Nuisance calls seriously impact contact centre industry
Nuisance calls to mobiles seriously impact contact centre industry – Cold callers continue to damage sincere…
Why cold calling ought to be shown the door
A new generation of outbound sales – A new generation of outbound sales – Why cold…
ICO issues largest ever nuisance call fine
The ICO has fined a green energy company, Home Energy & Lifestyle Management Ltd (HELM) £200,000…
Cold Calling Company Fined for Marketing Products Designed to Block Cold Calls
Cold calling company fined for Marketing products designed to block cold calls; The ICO has fined…
Contact Centre Investigated for Making Nuisance Calls
Contact Centre Investigated for Making Recorded Nuisance Calls – The Information Commissioner’s Office (ICO) has raided…
ICO Nuisance Calls – Hove contact centre raided
ICO Nuisance Calls – The ICO has today raided a contact centre in Hove thought to…
NMS Adaptive reacts to ICO’s powers on nuisance calls
NMS Adaptive comments on the Information Commissioner Office’s new powers to fine contact centres or companies…
Information Commissioner Office welcomes changes on nuisance calls
Information Commissioner Office (ICO) has welcomed the announcement by the Department for Culture, Media and Sport…
Abandoned and Nuisance calls – the blight of the contact centre industry
Perhaps the hot topic this week has got to be nuisance and abandoned calls especially in…
Ofcom get tough on abandoned calls from contact centres
Ofcom has fined two companies a total of £40,000 for making abandoned calls. Separate investigations into…
Cold calls could make consumers freeze out genuine customer service
Better protection for customers against TPS loopholes needed as nuisance calls taint industry, says contact centre…