Perhaps the hot topic this week has got to be nuisance and abandoned calls especially in…
Tag: Nuisance Calls
Ofcom get tough on abandoned calls from contact centres
Ofcom has fined two companies a total of £40,000 for making abandoned calls. Separate investigations into…
Contact Centre fined over PPI ‘nuisance calls’
EMC Advisory Services Ltd, based in Paignton with contact centres sites in Exeter and Torquay have…
Cold calls could make consumers freeze out genuine customer service
Better protection for customers against TPS loopholes needed as nuisance calls taint industry, says contact centre…
Consumer hounding declines, but more needs to be done
Following Ofcom’s announcement that it had observed a significant decrease in silent, abandoned and nuisance calls,…