Noble Systems Receives Frost & Sullivan Award
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fifth Consecutive Year Customer contact technology provider continues to…
Frost & Sullivan
Deploying Robotic Process Automation in Contact Centres
Deploying Robotic Process Automation in Contact Centres Improves Customer Engagement and Business Workflows Frost & Sullivan whitepaper reveals how utilizing…
Noble Systems Receive Frost & Sullivan Market Share Award
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fourth Consecutive Year Customer Contact technology provider again claims…
Aspect Recognised by Frost & Sullivan WFO Global Co. of the Year
Aspect Software recognised by Frost & Sullivan as the Workforce Optimisation Industry 2016 Global Company of the Year – Aspect…
Frost & Sullivan Lauds Teleopti Stellar Customer Engagement
Frost & Sullivan Lauds Teleopti’s Stellar Customer Engagement in the Workforce Management Market Based on its recent analysis of the…
Noble Systems Receives Frost & Sullivan Award
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award – Customer contact technology provider again ranked as the leader…
Interactive Intelligence Company of the Year!
Interactive Intelligence Named 2015 EMEA Company of the Year in Customer Contact by Frost & Sullivan According to the award…
Enghouse Interactive Contact Centre Award
Enghouse Interactive Scoops Frost & Sullivan Contact Centre Award Analyst impressed that Enghouse’s Contact Centre solutions deliver unrivalled value for…
Freedom Finance Enhances Customer Experience with Noble Systems Blended Solution
Freedom Finance Enhances Customer Experience with Noble Systems Blended Solution – Noble Systems have announced that Freedom Finance is looking…
When CRM Meets the Contact Centre
Frost & Sullivan—When CRM Meets the Contact Centre, Improving Business Outcomes End to End As mid-size companies look for a…
Frost & Sullivan Steers Buyers of Contact Centre Services toward Best-fit Options
Migrating communications systems to the cloud has been one of the dominant trends in the European contact centre industry over…
Frost & Sullivan Applaud Teleperformance
Frost & Sullivan Applauds Teleperformance’s Ability to Serve a Multichannel Contact Centre Outsourcing Market across the Complex European Region Based…
Frost & Sullivan Recognises Interactive Intelligence Strong Market Growth in Contact Centres
Frost & Sullivan Recognises Interactive Intelligence’s Strong Market Growth in Contact Centres Rich feature set, flexible deployment, ease of use,…
Noble Systems Receives Frost & Sullivan Market Share Award
Customer Contact technology provider again ranked as the leader in outbound dialling technologies Noble Systems has received the Frost &…
Aspect Software Receives 2013 Global Outbound Dialing Systems Market Share Leadership Award From Frost & Sullivan
Aspect Software have been awarded the 2013 Global Outbound Dialing Systems Market Share Leadership Award from Frost & Sullivan. The…
Frost & Sullivan Applauds Interactive Intelligence
Frost & Sullivan Applauds Interactive Intelligence’s R&D and Marketing-Driven Rapid Growth in the Cloud-Based Contact Center Solutions Market The company…