The new European General Data Protection Regulation (GDPR) will come into force across the EU on…
Tag: Events
Noetica To Reveal How Predictive Dialling with 0%
Noetica To Reveal How Predictive Dialling with 0% – Dropped Calls is now Possible Call &…
Automated V Human Agents – Finding the Right Fit
Customer Contact Week (CCW) Europe, asked 4 customer contact experts for their advice on chat bots,…
Maximising the value in your Contact Centre Conversations
Join Ember to hear 3 powerful Ember Talks delivered by award-winning customer engagement specialists. Ember’s talks…
Customer Contact Week – Automated vs Human Agents
Customer Contact Week (CCW) Europe asked 4 customer contact experts for their advice on chat…
Supercharge Your Customer Engagement with AI Chatbots
How to Supercharge Your Customer Engagement with AI Chatbots in 2018| Webinar Date: Friday January 12th…
Top 5 Ways To Improve Customer Experience with Speech Analytics
The best way to deliver exceptional customer experiences every time is to really listen to what…
Underwhelmed with Ineffective Legacy Contact Centre Tech?
Is your business leaving customers underwhelmed due to ineffective legacy call centre technology? Join Maintel &…
ECCCSAs Prove Position as Biggest Contact Centre Awards
• Over 1,000 people will be at the ECCCSA Awards Dinner • The ECCCSAs are the…
Aspect Verify: Use Mobile Insight to Improve Trust
Aspect Verify has been helping businesses facilitate secure, frictionless transactions for years, resulting in huge fraud…
Dangers Standing still with Legacy Contact Centre Systems
Digital transformation and cloud migration are presenting unprecedented opportunities for contact centre performance. Equally, obsolescence in…
CCMA Announce Forthcoming Training Events
The CCMA have announced their forthoming schedule of contact centre training events. Managing a Webchat Team…
Venue Validates ECCCSA Position as Largest Awards
Venue validates ECCCSAs’ position as largest Contact Centre Awards in the sector – Largest venue to…
Britannic Technologies – Convergence Summit 2017
Britannic Technologies – Convergence Summit 2017 Join 300 UK technology and business leaders at Convergence Summit…
Resellers & Distributors Showcase Contact Centre Solutions at CX17
Leading Communication Resellers and Distributors Showcase Contact Centre Solutions Success at CX17 Annual Enghouse Interactive event…
Sabio Event – ‘The Art of CX Conference’ – Southbank, London
Sabio are taking the story to the next level with their ‘The Art of CX Conference’,…
Analysts Debate ‘the Future of Customer Experience’ at CX17
Analysts to Debate ‘the Future of Customer Experience’ at CX17 – Enghouse Interactive brings together the…
Raising The Profile of North East Contact Centres
Raising the profile of the North East contact and shared services Contact centre professionals collaborate to…
Your Contact Centre with AI, Chatbots and Messaging
Bringing your Business into the New World of AI, Chatbots and Messaging in 3 Manageable Steps…