What is efficient for the contact centre is efficient for the customer. The paradigm shift is…
Tag: Cirrus
Why the Cloud changes the game for small contact centres
Why the Cloud changes the game for small contact centres – Jason Roos, Chief Executive Officer,…
What’s Special About The Cloud For Contact Centres?
Considering the cloud for your contact centre technology is far more than selecting whether you want…
What Do Customers Actually Want From Contact Centres?
What Do Customers Actually Want From Contact Centres? The world is changing, people seem busier than…