Contact Centre Leader Cirrus Granted Royal Warrant
Contact centre leader Cirrus granted Royal Warrant – Epsom-based company recognised for supplying services to the Royal Household. Cirrus has…
Contact centre leader Cirrus granted Royal Warrant – Epsom-based company recognised for supplying services to the Royal Household. Cirrus has…
Why AI will bring about job enabling, not job killing in the contact centre according to Jason Roos, CEO and…
94% of contact centre agents say artificial intelligence will support them in their roles – Cirrus research reveals positive frontline…
RNIB selects Cirrus contact centre solution to support blind and partially sighted agents Cirrus cloud contact centre as a service…
Cirrus Partners with Amillan to provide true cloud contact centre capability – Cirrus has announced a partnership with Amillan, an…
Majority of contact centre agents feel ‘let down’ by lack of information when handling customer enquiries, Cirrus survey finds. Independent…
Cirrus, the leaders in cloud contact centre solutions, has announced a partnership with Daisy Corporate Services to meet the growing…
Last year the working world was forced to dramatically change the way we work, with unified communications platforms such as…
Whisper it quietly – your customers don’t care about omnichannel By Andrew Tucker, Success Manager, Cirrus The Covid-19 pandemic has…
Give contact centre agents the tools to do the Job and reap the rewards because motivation makes businesses successful It’s…
Desktops, Dashboards and Human Centred Design – Why getting the user experience right will protect your investment in tech and…
Matrix247 partners with Cirrus to deliver enhanced Customer Experience solutions to contact centres that support MIFID II and SRA principles…
Cirrus expands leadership team with two key appointments to support next growth phase The strategic hires strengthen the leadership team…
Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments – Link Pay+ enables Contact Centres transitioning their agents…
Cirrus launches new FastTrack180 Homeworking solution Market leading Cloud Contact Centre supplier enables businesses to switch rapidly to a full…
Market leading cloud Contact Centre specialist and intelligent voice network solutions provider combine to accelerate growth and announce 60% increase…
New customer payment options take the headache out of PCI DSS compliance for Contact Centres With card fraud and identify…
The Inner Circle Guide To Cloud-Based Contact Centre Solutions The Cirrus Sponsored Inner Circle Guides are a series of analyst…
Why is the Customer Experience so Important? Whereas running an efficient and effective contact centre is a key objective, this…