Consumers clueless over what happens to financial data in a Contact Centre

Matt Newing, Managing Director of Elite Telecom, explains why consumers are clueless when they give financial…

PCI DSS Compliance: Whose responsibility is it anyway?

PCI DSS Compliance: Whose responsibility is it anyway? By Rob Crutchington – Director at Encoded The…

Eckoh Provides Hillarys with secure phone payment solutions

Secure payment solutions and multi-channel customer service provider Eckoh, has won a new three year contract…

How to Ensure Your Contact Centre is PCI DSS Compliant

It’s not often we’re bowled over by stats at Expolink Towers, but these are pretty earth…

How to make your call recordings PCI DSS compliant

How to make your call recordings PCI DSS compliant – Advice from Danny Cresswll of Syntec…

Payment Card fraud and Data Breaches Haunt Contact Centre Managers

The risks of payment card fraud and data breaches haunt contact centre managers – Article by…

PSS Help & Symmetrics Expand Partnership for Contact Centre Solutions

PSS Help & Symmetrics Expand Partnership for Contact Centre Solutions; Symmetrics Business Intelligence, a provider of…

PCI DSS Compliance in the Contact Centre Guide

PCI DSS Compliance in the Contact Centre Guide; With fines for PCI non-compliance potentially running into…

Eckoh Supplies CallGuard to Screwfix Contact Centre

Eckoh, the Contact centre technology provider, hs announced that it has won a new three year…

Ignoring PCI-DSS rules costs Brokers new business according to Callstream

Callstream research shows that ignoring new PCI legislation will cost insurers more than just fines Research…

Cognia expands cloud compliance presence in Australia

Cognia expands global cloud compliance presence with Australia launch – Strategic partnership with IP Solutions International…

Cognia – How can you cope with new PCI DSS 30 requirements?

Curtis Nash, CEO of Cognia, a provider of cloud-based PCI compliance payment processing solutions, looks at…

Cognia provides Saxon Weald with a new PCI cloud payment processing solution

Cognia, the leading global provider of secure cloud PCI payment processing solutions, has provided UK based…

Cognia selected by Griffin Place for cloud PCI DSS Processing

Cognia, the leading provider of secure, cloud PCI compliant payment processing solutions today announces, Griffin Place…

Cognia – The risk of payment card data breaches is increasing FACT

Cognia: The risk of payment card data breaches is increasing, with the average cost of a…

Cognia PCI: Breach, Brand and 5 things we know about PCI for 2015

Matt Hooper, General Manager at Cognia PCI, discusses 5 things that we know about PCI in…

Wise up on PCI DSS and Save a Fortune

Compliance in the contact centre should address risk and be achievable for a sensible and realistic…

Are contact centres keeping sensitive information safe?

Consumer confidence of contact centre security could be at an all time low, according to AKJ…

Syntec partners with Worldpay for secure CardEasy phone payment processing

Worldpay, a global leader in payment processing, risk and alternative payments, and Syntec, a leading cloud…

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