The Forum Launch Awards Showcasing Excellence in Contact Centres

The Forum are launching two new awards showcasing excellence in critical operational roles within contact centres…

Webhelp UK Nominated for ECCCSA Award

Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…

Verint Systems – Awards for Innovations

Verint Systems have received multiple awards in recognition of its customer engagement optimisation solutions, strong position…

Webhelp UK Win at Employee Experience Awards 2015

Webhelp UK, one of the country’s leading customer experience providers, has taken home two awards at…

Frost & Sullivan Applaud Teleperformance

Frost & Sullivan Applauds Teleperformance’s Ability to Serve a Multichannel Contact Centre Outsourcing Market across the…

VoiceSage Wins Contact Centre Product of the Year

VoiceSage is celebrating a hat trick – with its third consecutive win in the coveted Contact…

Ventrica finalists in prestigious Contact Centre Awards

Southend based outsourcer Ventrica have been shortlisted for the European Contact Centre & Customer Service Awards…

TNT contact centre worker receives Queen’s Volunteer Reserves Medal

Alan Hayman, TNT Contact Centre representative in Gateshead has been awarded the Queen’s Volunteer Reserves Medal…

Postcode Anywhere Shortlisted for Contact Centre Award

“What’s your Postcode?” company, Postcode Anywhere, have been been shortlisted in the European Call Centre and…

Journeycall Director wins Business Award

Theresa Wishart, Operations Director of contact centre services specialist Journeycall, won the ‘Most Enterprising Business of…

Firstsource Solutions success at Welsh Contact Centre Awards 2015

Firstsource Solutions is proud to announce that it has won a trio of prizes at the…

RESPONSE short-listed at ECCSA Awards 2015

The European Contact Centre and Customer Service Awards 2015 shortlist has been announced, with RESPONSE, one…

CCMA – National Contact Centre Awards

There are only 24 hours left to nominate your role models for the UK National Contact…

ITV Wins Award With Vocalcom Cloud Contact Centre Solution

Vocalcom has announced that one of its clients ITV has been awarded the “Best Customer Services…

Yorkshire Housing Association achieves ServiceMark Accreditation

Yorkshire Housing Association ‘s Customer Service Centre has now joined one of only five UK Housing…

Frost & Sullivan Recognises Interactive Intelligence Strong Market Growth in Contact Centres

Frost & Sullivan Recognises Interactive Intelligence’s Strong Market Growth in Contact Centres Rich feature set, flexible…

Zendesk Selected Winner in 2014-15 Cloud Awards Programme

Zendesk Selected Winner in 2014-15 Cloud Awards Programme Cloud Computing Program Announces Winners; Overall Award Put…

VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running

Voicesage, the customer communications technology specialist, which is also nominated in a new technology ROI category,…

Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine

Noble Systems Receives 2015 Product of the Year from TMC’s Customer Magazine® for Mobile Calling Analytics…

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