2024: A Year of Experimentation in the Contact Centre Industry

2024 Vision: A Year of Experimentation, Data Insights, and Cloud Challenges in the Contact Centre Industry…

ChatGPT: How it can Shape the Future of Contact Centres

One Year of ChatGPT: How Sabio’s AI-powered Propositions Can Shape the Future of Contact Centres We…

Lovehoney: Creating a Global, Omnichannel Customer Care Contact Centre

Lovehoney established in Bath in 2002, Lovehoney is a market-leading pleasure products brand. Its focus on…

Case Study: ENGIE Completes Digital Transformation

ENGIE Completes its Digital Transformation towards the cloud – ENGIE now benefits from a seamless CX…

Black Friday Success Hinges on Memorable Online Experiences

Navigating the Digital Frontier: How Black Friday Success Hinges on Memorable Online Experiences By Jon Brooks,…

Sabio Group Supercharges Salesforce Prowess with AI Certifications

Sabio Group Supercharges Its Salesforce Prowess with Fresh AI Certifications Sabio Group have announced the first…

Sabio Unleashing the Customer Experience in Amsterdam

Sabio Unleashing the Customer Experience (CX) in Amsterdam – Stuart Dorman, Chief Innovation Officer at Sabio…

Sabio Group Launches Specialist Salesforce Practice

Sabio Group, the global digital experience transformation services specialist, today announced the launch of its new…

Get Set to Re-Imagine CX at Sabio’s Disrupt UK in 2024

Contact Centre Event: Get Set to Re-Imagine Customer Experience at Sabio’s Disrupt UK in 2024 The…

Optimising & Automating with Call Intent: Key to an Optimal CX

Optimising and automating with call intent: the key to an optimal customer experience To deliver a…

Contact Centre White Paper – CX Realities 2023

CX Realities 2023 – Download the Contact Centre White Paper from The Sabio Group The recent…

House of Lords: How AI will Revolutionise Retail Customer Experience

House of Lords: How AI will Revolutionise Retail Customer Experience – Sabio Group’s CINO, Stuart Dorman,…

Marsh Finance Revs Up Customer Experience with Sabio Group

Marsh Finance Revs Up Customer Experience with Sabio Group in a New Digital Transformation Project Marsh…

Why Financial Services Firms Must Stand Out Through Stellar Customer Experience

Why Financial Services Firms Must Stand Out Through Stellar Customer Experience – The Sabio Group In…

Sabio Group Named on Crown Commercial Service Network Services 3 Framework

Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework Sabio Group, the…

Turn to your Contact Centres to Gain Valuable Customer Insights

Why Enterprises Need to Turn to their Contact Centres to Gain Valuable Customer Insights In a…

Sabio Launch Wellbeing Companion Solution

Sabio Group Launches Groundbreaking Wellbeing Companion Solution as part of major Programme » The Wellbeing Companion…

Quickline Speeds up Customer Service with makepositive

Broadband specialists, Quickline Communications, speeds up customer service & service delivery through their contact centre in…

Organisations Can Leverage Voice Data in Contact Centres

It’s Your Data, Use It – How Organisations Can Leverage Voice Data in Contact Centre Operations…

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