Powering Connections: Essent and Sabio Group Engineer Cloud Migration to Energise Customer Experience Sabio Group, the…
Category: – Company Info
Sabio Group Takes It’s Disrupt CX Programme Across Europe
Sabio Group have announced the expansion of its acclaimed ‘Disrupt’ programme across Europe for 2025, taking…
Local Authority Digital Transformation Index
First ever Local Authority Digital Transformation Index furnishes councils facing change with critical data to inform…
UK National Contact Centre Awards 2025 – Finalists Announced!
Finalists for the UK National Contact Centre Awards 2025 have been announced! Leigh Hopwood, CEO, CCMA…
Sabio Group Expands Women in Tech Community Globally
The digital customer experience (CX) technology specialist extends successful UK initiative across entire Group ahead of…
AI Reality Check: Businesses Struggling To Navigate The Hype
Despite the buzz surrounding artificial intelligence in customer experience (CX), most organisations are still finding their…
Content Guru’s Global AI Vision Takes Centre Stage with New Website Launch
Content Guru’s Global AI Vision Takes Center Stage with New Website Launch Leading CX Provider Also…
Holiday Headaches Vanish Following Sabio’s New Contact Centre Offering
Holiday Headaches Vanish Following Launch of Sabio’s New Contact Centre Offering Sabio Group, the digital customer…
How IoT Will Drive Better CX
How IoT Will Drive Better CX – Martin Taylor, Co-Founder & Deputy CEO at Content Guru.…
New Jabra PanaCast 50 VBS updates give Android customers greater flexibility & choice
New Jabra PanaCast 50 VBS updates give Android customers greater flexibility and choice – Jabra PanaCast…
Target Group & FourNet Forge five-year Partnership to Optimise Contact Centre Solution
Target Group, a leading provider of digital transformation, software and business process outsourcing (BPO), has announced…
How AI Analysis Prevented a Costly Customer Service Mistake
How AI Analysis Prevented a Costly Customer Service Mistake: A Lesson in Looking Before You Leap…
From Discovery to Delivery: Proven Methodology to CX Success
From Discovery to Delivery: Here’s a Proven Methodology to CX Success – Angela Clarkson, Head of…
Contact Centre Technology Report 2025
The Contact Centre Technology Report is your essential guide to the evolving world of contact centre…
Jabra launches the PanaCast 40 VBS
Jabra launches the PanaCast 40 VBS: the first 180° Android-powered video bar designed for small rooms…
Caxton Transforms Customer Experience With Britannic
Caxton, a leading British fintech company known for delivering top-tier financial solutions for consumers and businesses…
GreenState Credit Union Selects Content Guru to Modernise CX
GreenState Credit Union Selects Content Guru to Modernise Experiences & Adopt AI-Enhanced Support within their contact…
What CX Leaders Can Expect From AI in 2025
What CX Leaders Can Expect From AI in 2025 An interview with Martin Taylor, Co-Founder and…
Fire Safety Leader Extinguishes Customer Service Woes with Sabio
Fire Safety Leader Extinguishes Customer Service Woes with Sabio’s AI-Powered Analysis Solution Churches Fire & Security,…