At contact-centres.com we’re not ones to hand out industry awards as we tend to leave it…
Category: CCMA
UK National Contact Centre Awards 2017 Open for Nominations
UK National Contact Centre Awards 2017 Open for Nominations – with new Team and Organisation categories…
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a…
ECCCSA 2016 Gala Dinner Your Host Fiona Bruce
Everything you ever wanted to know about ECCCSA 2016 Gala Dinner host Fiona Bruce Fiona Bruce,…
So Why Should I Attend Customer Contact Expo?
So Why Should I Attend Customer Contact Expo? – Ann-Marie Stagg, CEO of CCMA, gives 5…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact…
Ventrica Receives Two Nominations in ECCCSA 2016 Awards
Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie…
What Makes An Award Winning Contact Centre?
What makes an award winning team, project or contact centre operation? Ann-Marie Stagg, Chief Executive, CCMA…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed…
Content Guru Sponsor European Contact Centre and Customer Service Awards 2016
Content Guru will renew its support of the European Contact Centre and Customer Service Awards (ECCCSA)…
Two Weeks To Enter Contact Centre & CS Awards
Two Weeks until entries close for 2016 European Contact Centre & Customer Service Awards Sabio, this…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging…
Contact Centre Fraud – The Facts CCMA Seminar
Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA…
UK National Contact Centre Awards 2016 and the winners are….
UK National Contact Centre Awards 2016 and the Winners are…. I have always had the opinion…
European Contact Centre & Customer Service Awards 2016
European Contact Centre & Customer Service Awards 2016 – Nominations open 1st May 2016 You may…
Contact Centre Best Practice Collaboration
Contact Centre Best Practice Collaboration – Learning & Development Learning & Development Managers from some of…
CCMA Announce the Next Series of Member Events
The CCMA have announced the next series of Seminars, Site Visits and Training Courses – Run…
National Contact Centre Awards 2016 – Nominations closing soon
National Contact Centre Awards 2016 – Now in their 21st year, nominations are open for the…