Huawei Chooses Teleperformance as Outsource Partner

Huawei has chosen Teleperformance to manage their UK customer service and technical support through Teleperfomances’s Bristol…

Teleperformance Announce CEO for UK Contact Centre

Teleperformance Announce New CEO for UK and South Africa Contact Centre, Gary Slade Teleperformance has appointed…

Teleperformance Win Outsource Contact Centre Contract

Teleperformance has announced that it has secured a contact centre outsource contract supporting the Construction Skills…

Teleperformance Wins Major Banking Outsource Contract

The UK banking group CYBG has extended its outsource contact centre contract with Teleperformance, the worldwide…

Teleperformance Win E.ON Contact Centre Contract

Teleperformance Wins Major E.ON Customer Service Contract Three-year contract announced to provide Customer Service and Sales…

Teleperformance Contact Centre Win NHS contract

Teleperformance contact centre has been awarded a three-year outsource contract (with an option to extend up…

Teleperformance Company of Year Award Contact Centre Industry

Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in…

Teleperformance Completes Contact Centre Investment

Teleperformance have announced it has reopened its Gateshead operations centre after a multi-million pound refurbishment. The…

Teleperformance to Acquire LanguageLine Solutions LLC

Agreement by Teleperformance to Acquire LanguageLine Solutions LLC – Teleperformance will boost its presence in high-end…

Teleperformance Announces Outsource Agreement with Boots

Teleperformance UK and South Africa announces Outsource agreement with Boots UK Teleperformance have announced an agreement…

Teleperformance 800 Jobs at Enniskillen Contact Centre

Teleperformance have announced plans to create 800 jobs by 2018 at a new contact centre in…

Liberty Insurance Outsource contact centre operations to Teleperformance

More than 200 jobs at Liberty Insurance in Co Fermanagh have been secured after a deal…

Liberty Insurance Outsource to Teleperformance

Liberty Insurance have announced that their Enniskillen contact centre operation is being outsourced to Teleperformance securing…

Frost & Sullivan Applaud Teleperformance

Frost & Sullivan Applauds Teleperformance’s Ability to Serve a Multichannel Contact Centre Outsourcing Market across the…

Time to stop talking about call centres?

Is it finally time to stop talking about ‘call centres’? Even the broader term ‘contact centre’…

Digital Revolution is Impacting Customer Experience

The stunning development and growth of digital technology in recent years has left few industries untouched.…

New channels are changing customer service

Veronica’s recent blog mentioned that the customer service industry has moved on from a focus on contact…

Managing work-life balance

Smart phones are more than just phones today. Each of us is carrying a small computer…

Teleperformance set to grow in Kilmarnock during 2014

Teleperformance has announced that it plans to increase its workforce in Kilmarnock by up to 15…

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