A new survey from Enghouse Interactive, polling the views of more than 2,000 adults across the…
Tag: Survey
Which? Energy companies hit rock bottom for customer service
New Which? research has found the Big Six energy suppliers are among the worst offenders when…
Last chance to take part in ContactBabel Survey
Contact Babel are inviting organisations with more than 10 UK agent positions to take part in…
Cloud Contact Centre Solutions Survey
Providers of cloud contact centre technology are keen to promote their advantages. Our new survey looks…
Research on Headsets in the Contact Centre
BenchmarkPortal is conducting a One Minute Survey on the importance of headsets in the contact center.…
Noble Systems Survey Reveals Organisations Continue to Rely on Manual Contact Tools
Noble Systems Corporation have announced the results of its latest survey of contact centre operations, revealing…