Intelecom Group AS have announced that Norwegian industrial group Lyse has implemented Connect, Intelecom’s multi-channel contact…
Tag: Products
Avaya Releases Contact Centre Select
Avaya has announced Avaya Contact Centre Select, the latest addition to its customer experience management solutions…
New Storacall VoIP call recording system
The deployment of VoIP is becoming increasingly prevalent and is changing the way companies communicate and…
Noble Systems Launch Noble® for Sales Cloud Fast Start
Noble Systems have announced the launch of its Noble® for Sales Cloud Fast Start solution. Noble…
Aspect advances omni-channel customer communications in the cloud
Proactive Engagement Suite • Offering responds to shift in demand for proactive, predictive customer care wherever,…
Aspect Software Workforce Optimisation 8.0
Aspect Software sets a new standard for the agent experience with Aspect Workforce Optimisation 8.0 Icons,…
Altitude Software Provides Cost-Effective IP Communications
Altitude Software have announced the worldwide availability of Altitude vBox 5, an enterprise-grade SIP server optimized…
Netcall achieves accreditation for its advanced cloud-based payments solution
Netcall have announced that they have achieved accreditation as a PCI DSS Level 1 accredited Service…
VoiceSage Gives Powerdial The Extra Multi-Channel Edge
Powerdial teaming up with communications specialist VoiceSage to offer an intelligent blend of voice, SMS and…
rostrvm Solutions 9 addresses customer service challenges
Rostrvm Solutions has launched rostrvm 9, an innovative platform that supports the call centre transformation into…