The Changing Face of the Contact Centre Post Covid
The changing face of the contact centre – Derek Lewis, Head of Customer Experience at Maintel The COVID-19 crisis has completely changed…
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Maintel Launch Secure Homeworker for Remote Working
Maintel launches Secure Homeworker – A solution suite designed to deliver connectivity, availability and security to support mass-scale remote working…
Brits Frustrated at Long Waiting Times at Contact Centres
Left on hold – Two-thirds of Brits frustrated at long customer service waiting times at contact centres, Maintel research reveals…
The Secret to Successful of Home Contact Centre Agents
Callmedia CX Now: The Secret to Successful of Home Contact Centre Agents Duration • 50mins Are you keen to find…
Webinar – The Future of Contact Centre Solutions
Maintel Webinar – The Future of Contact Centre Solutions Wednesday 23 September 2020 – 11am The nature of customer experience…
Are You Ready to Embrace The Post-Covid Contact Centre?
The Post-Covid Contact Centre: Are You Ready to Embrace Changing Customer Contact? The impact of COVID-19 will bring far-reaching change…
Maintel Callmedia CX Now – Cloud-Based Contact Centre
Maintel launches Callmedia CX Now- ushering in the cloud-based contact centre of the future Callmedia CX Now helps businesses take…
Underwhelmed with Ineffective Legacy Contact Centre Tech?
Is your business leaving customers underwhelmed due to ineffective legacy call centre technology? Join Maintel & Genesys at the top…
Maintel Helps Derby City Council bring Contact Centre In-House
Maintel helps Derby City Council bring its contact centre support back in-house – Firm wins two year managed service contract…
Maintel to acquire Azzurri Communications
Maintel Holdings plc, have announced it has entered into a conditional agreement to acquire Azzurri Communications. The acquisition is a…
Maintel Partners with Interactive Intelligence
Maintel partners with Interactive Intelligence – Bringing cost reductions to the enterprise Leading systems integrator and managed services provider Maintel…