2019 Contact Centre WFM Benchmark Report
The Current State of Workforce Management in the Global Contact Centre Landscape injixo 2019 Contact Centre WFM Benchmark Report How…
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5 Problems Contact Centres Face During Christmas Period
We’re heading into the Christmas Period! For the lucky people not managing contact centres, that’s a blissful statement. This is…
The 2018 Contact Centre WFM Benchmark Survey
injixo need your help and insights to craft the ultimate 2018 WFM Benchmark Report to uncover what’s really going on…
Ready to take Contact Centre Planning to the next level?
Are you ready to take Contact Centre Planning to the next level and accelerate your success with Workforce Management? Join…
Injixo – How To Successfully Acheive Service Level
Download now, FREE eBook Offer How to successfully achieve Service Level 42 point checklist for call centre superstars! Part 1/2…
mplsystems & Injixo Integration To Transform Productivity in Contact Centres
mplsystems & Injixo Integration To Transform Productivity in Contact Centres Combining mplsystems pioneering contact centre and customer service technology with…