Judges Prepare For Questions about ECCCSAs
Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at 13:00 BST on 25…
ECCCSA
ECCCSA Awards 2018 Now Open for Nominations
European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May and close on 13…
Ventrica wins Gold at ECCSA Contact Centre Awards
Outsourced customer contact centre Ventrica has won Gold in the ‘Best Outsourced Contact Centre’ category at the prestigious European Contact…
Big Celebrations as Winners Announced at the ECCCSAs
BGL, Firstsource and Legal and General were crowned Contact Centre of the Year Large, Medium and Small respectively Three and…
BGL Named Best Contact Centre In Europe
BGL Group’s contact centres named best in Europe at the European Contact Centre and Customer Service Awards. BGL Customer Services…
ECCCSAs Prove Position as Biggest Contact Centre Awards
• Over 1,000 people will be at the ECCCSA Awards Dinner • The ECCCSAs are the longest established and biggest…
Fiona Bruce to host ECCCSAs November 2017
Fiona Bruce, journalist and presenter, will be hosting the European Contact Centre and Customer Service Awards (ECCCSAs) for a second…
Venue Validates ECCCSA Position as Largest Awards
Venue validates ECCCSAs’ position as largest Contact Centre Awards in the sector – Largest venue to host the European Contact…
Webhelp – The Award Nominations keep on coming!
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy month of awards ceremonies…
Ventrica Shortlisted in Prestigious ECCCSA Awards
Ventrica is shortlisted four times in the prestigious European Contact Centre and Customer Service Awards 2017 Southend-based outsourced customer contact…
ECCCSA 2017 Shortlist Announced Let The Judging Begin!
ECCCSA 2017 shortlist announced as tickets for the Awards Dinner go on sale – Belgium, Bulgaria, Germany, France, Greece, Hungary,…
ECCCSA2017 Let the Awards Competition Begin!
ECCCSA2017 competition is on – 17 European countries represented – 39% increase in entries compared to last year – 50%…
Only 10 days left to enter the ECCCSAs (and counting…)
It’s much more fun joining the biggest party in our industry if your company is shortlisted and in with a…
ECCCSA Select Industry Experts To Judge Awards
– ECCCSA Judges represent Europe’s top customer contact professionals – ECCCSA Judges handpicked for their experience and knowledge – …
Webinar: ECCCSA Chair of Judges Gives Insider Tips
The Chair of the Judges, Ann-Marie Stagg, hosts a webinar at 13:00 on Friday 9 June to understand the process…
European Contact Centre & Customer Service Awards
17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate the ECCCSAs in its…
Geoffrey Insurance Excels at ECCCSA Awards
Geoffrey Insurance excels at customer engagement, winning two innovation awards! Geoffrey Insurance has two reasons to celebrate after its new…
NHS 111 PRM Named Silver Winner at ECCCSA Awards
NHS England’s London Region has gained Europe-wide recognition, with its storm-based NHS 111 Patient Relationship Management (PRM) service receiving a…
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a full house at the…