Why CRM Is Essential For Effective Contact Centre Engagement
Why CRM Is Essential For Effective Contact Centre Engagement – Colin Hay, VP Sales, Intelecom UK looks at the advantages…
Why CRM Is Essential For Effective Contact Centre Engagement – Colin Hay, VP Sales, Intelecom UK looks at the advantages…
Frost & Sullivan—When CRM Meets the Contact Centre, Improving Business Outcomes End to End As mid-size companies look for a…
Salesforce Unveils Service for Apps – the Future of In-App Mobile Support. Powered by the Service Cloud, new Service for…
mplsystems, leaders in customer engagement centre and field service technologies, have announced that they have been named in Gartner’s “Magic…
Eptica Positioned in Gartner Magic Quadrant for the CRM Customer Engagement Centre – Inclusion follows global expansion and double digit…
Salesforce has been positioned by Gartner in the Leaders quadrant for its Service CloudEvaluation based on completeness of vision and…
Intelecom Group AS has launched a new application on the Salesforce AppExchange to allow a seamless integration with its flagship…
Rostrvm Solutions, the customer service hub software provider, has teamed up with Pythagoras to provide flexible contact centre and desktop…
Salesforce.com, pioneer in Cloud based CRM, is available with Nixxis Contact Suite. To answer the request of many US and…
Anglian Water is the largest water and water recycling company in England and Wales by geographic area, supplying domestic and…
Noble Systems have announced the launch of its Noble® for Sales Cloud Fast Start solution. Noble for Sales Cloud provides…
– Helps companies improve sales effectiveness, mitigate customer churn and improve mandate compliance – Improves agent performance and supervisor management…