CoronaBot is here to help

First aid for companies and contact centres in challenging times

FREE and available NOW

At EBI.AI we have seen our clients’ contact volumes increase as consumers search for responses to the Coronavirus emergency. As contacts increase and customer service teams adapt to remote working the CoronaBot is here to help.

EBI.AI, one of the most advanced Artificial Intelligence (AI) labs in the UK, has launched a new pre-trained bot to answer the most frequently asked questions swiftly and accurately so you don’t have to.

Never before has it been so important to include AI as part of your customer service and never before has it been so easy to do so!

Install a pre-trained CoronaBot, free of charge for the first four months, which can also be configured to your own responses and take the pressure off!

EBI.AI helps transform CX operations using Artificial Intelligence (AI) technology. The company’s Lobster AI platform is used across multiple sectors and by some of the world’s largest insurance, travel, retail and property companies. The platform is built using advanced natural language processing (NLP) and can integrate with all leading systems. AI can reduce contact volumes and save your amazing agents from repetitive and mundane tasks.