7 ways AI is transforming CX in Housing sector
7 ways AI is transforming customer service in the housing sector Generation Rent presents a huge opportunity for developers in…
EBI.AI
5 Questions to Ask Before Putting AI into Practice
Despite the power of Artificial Intelligence to transform the customer experience, many AI projects fail at the first hurdle. Henry…
EBI.AI Reseller of Google Nest Smart Home Devices
EBI.AI awarded authorised reseller status of Google Nest smart home devices AI lab collaborates with build-to-rent operator to launch bespoke…
AI: Friend or Foe for your Contact Centre Agents?
Artificial Intelligence: friend or foe? 7 Ways to turn your agents into superheroes From contact centres to factories, AI tools…
How to Test New AI Tech in your Contact Centre – Part 2
How to test new AI technology in your contact centre – (part 2) Henry Jinman from EBI.AI looks at the…
How to Test AI Technology in your Contact Centre
How to test AI technology in your contact centre – Henry Jinman from EBI.AI looks at the challenges of running…