EBI.AI launches Community – AI for Local Councils

EBI.AI launches Community AI with cost-effective AI assistants for local councils Coventry City Council is first…

5 Reasons to Boost Self-Service Using Artificial Intelligence

5 reasons to boost self-service using AI in today’s property market Predictions for the property market…

5-Step Checklist for Mastering Enterprise AI in Contact Centres

A 5-step checklist for mastering enterprise AI; Artificial Intelligence is here to stay but how do…

AI & Live Chat: A Winning Combination for Contact Centres

AI & Live Chat: a winning combination for contact centres – Customers expect immediate results but…

What Came First COVID-19 or Poor Customer Service?

What came first COVID-19 or poor customer service? Just like the chicken or egg conundrum the…

A 3-Step Formula for Consumer Trust in the AI Age

A 3-Step Formula for Consumer Trust in the AI Age Adopting Artificial Intelligence is just the…

Sustainability: Why it pays to add AI to the shopping list

Sustainability: Why it pays to add AI to the shopping list When it comes to sustainability,…

AI First Aid for Busy Local Government Contact Centres

AI to the rescue: first aid for busy contact centres in local government Can Artificial Intelligence…

Coop Sweden starts previewing Cooper An AI Virtual Assistant

Coop Sweden starts previewing Cooper – an Artificial Intelligence retail virtual assistant developed by EBI.AI EBI.AI,…

Artificial Intelligence: First Aid for companies in challenging times

Artificial Intelligence: first aid for companies in challenging times When unexpected events occur and customer demand…

EBI.AI launches CoronaBot – Customer Support during Coronavirus

EBI.AI launches free CoronaBot – New pre-trained bot to help companies smooth out peaks and troughs…

CoronaBot is here to help – First Aid for Contact Centres

CoronaBot is here to help  First aid for companies and contact centres in challenging times FREE…

Using Artificial Intelligence to build a great future for CX

Using Artificial Intelligence to build a great future for CX – AI is already here and…

7 ways AI is transforming CX in Housing sector

7 ways AI is transforming customer service in the housing sector Generation Rent presents a huge…

5 Questions to Ask Before Putting AI into Practice

Despite the power of Artificial Intelligence to transform the customer experience, many AI projects fail at…

EBI.AI Reseller of Google Nest Smart Home Devices

EBI.AI awarded authorised reseller status of Google Nest smart home devices AI lab collaborates with build-to-rent…

AI: Friend or Foe for your Contact Centre Agents?

Artificial Intelligence: friend or foe? 7 Ways to turn your agents into superheroes From contact centres…

How to Test New AI Tech in your Contact Centre – Part 2

How to test new AI technology in your contact centre – (part 2) Henry Jinman from…

How to Test AI Technology in your Contact Centre

How to test AI technology in your contact centre – Henry Jinman from EBI.AI looks at…

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