5 Reasons to Boost Self-Service Using Artificial Intelligence
5 reasons to boost self-service using AI in today’s property market Predictions for the property market in the coming year…
EBI.AI
5-Step Checklist for Mastering Enterprise AI in Contact Centres
A 5-step checklist for mastering enterprise AI; Artificial Intelligence is here to stay but how do you turn hype into…
AI & Live Chat: A Winning Combination for Contact Centres
AI & Live Chat: a winning combination for contact centres – Customers expect immediate results but they also crave the…
What Came First COVID-19 or Poor Customer Service?
What came first COVID-19 or poor customer service? Just like the chicken or egg conundrum the same could apply to…
A 3-Step Formula for Consumer Trust in the AI Age
A 3-Step Formula for Consumer Trust in the AI Age Adopting Artificial Intelligence is just the first step, the second…
Sustainability: Why it pays to add AI to the shopping list
Sustainability: Why it pays to add AI to the shopping list When it comes to sustainability, consumers are clamouring for…
AI First Aid for Busy Local Government Contact Centres
AI to the rescue: first aid for busy contact centres in local government Can Artificial Intelligence (AI) really deflect calls…
Coop Sweden starts previewing Cooper An AI Virtual Assistant
Coop Sweden starts previewing Cooper – an Artificial Intelligence retail virtual assistant developed by EBI.AI EBI.AI, an advanced Artificial Intelligence…
Artificial Intelligence: First Aid for companies in challenging times
Artificial Intelligence: first aid for companies in challenging times When unexpected events occur and customer demand increases what can companies…
EBI.AI launches CoronaBot – Customer Support during Coronavirus
EBI.AI launches free CoronaBot – New pre-trained bot to help companies smooth out peaks and troughs when unexpected events occur…
CoronaBot is here to help – First Aid for contact Centres
CoronaBot is here to help First aid for companies and contact centres in challenging times FREE and available NOW At…
Using Artificial Intelligence to build a great future for CX
Using Artificial Intelligence to build a great future for CX – AI is already here and it’s revolutionising the way…
7 ways AI is transforming CX in Housing sector
7 ways AI is transforming customer service in the housing sector Generation Rent presents a huge opportunity for developers in…
5 Questions to Ask Before Putting AI into Practice
Despite the power of Artificial Intelligence to transform the customer experience, many AI projects fail at the first hurdle. Henry…
EBI.AI Reseller of Google Nest Smart Home Devices
EBI.AI awarded authorised reseller status of Google Nest smart home devices AI lab collaborates with build-to-rent operator to launch bespoke…
AI: Friend or Foe for your Contact Centre Agents?
Artificial Intelligence: friend or foe? 7 Ways to turn your agents into superheroes From contact centres to factories, AI tools…
How to Test New AI Tech in your Contact Centre – Part 2
How to test new AI technology in your contact centre – (part 2) Henry Jinman from EBI.AI looks at the…
How to Test AI Technology in your Contact Centre
How to test AI technology in your contact centre – Henry Jinman from EBI.AI looks at the challenges of running…