Maintel & Avaya enable Telegraph Media Group Transition to Cloud
Maintel and Avaya enable Telegraph Media Group’s transition to the cloud with Avaya Cloud Office™ Maintel, the cloud and managed…
Maintel and Avaya enable Telegraph Media Group’s transition to the cloud with Avaya Cloud Office™ Maintel, the cloud and managed…
Cirrus Partners with Amillan to provide true cloud contact centre capability – Cirrus has announced a partnership with Amillan, an…
How IPI assisted Co-op Business Services (CBS) contact centre move to the cloud and away from its on-premise solution. Customer…
JD Sports upgrades and future-proofs its instore European wide unified communications infrastructure with Maintel’s cloud-based telephony solution JD Sports Fashion plc, more commonly known as JD Sports,…
Content Guru’s storm® solution Verified as Citrix® Ready Content Guru’s award-winning storm® cloud communications solution is Trusted to Enhance Citrix…
What’s next for contact centres that moved to the cloud during the pandemic? The global pandemic has accelerated digital transformation…
Talkdesk Enters Next Decade Fueled by Innovation, Expanded International Presence, New Brand Cloud contact centre leader’s rebrand reflects global expansion,…
NICE inContact CXone Accelerates International Growth: Tripling Sales and Adding a Record Number of New Customers Doubling in-region CXone resources…
Nearly Three-Quarters of Contact Centres That Moved to The Cloud Did So During the Pandemic. Here’s What They’re Expecting Next.…
Making the move to cloud in contact centres: 3 key questions to ask – As organisations look to future-proof customer…
Work-at-home contact centre Agent Model to Accelerate Migration from On-premise to Cloud Application Solutions Frost & Sullivan’s recent analysis finds…
IPI Cloud PCI offered on consumption basis to help contact centres satisfy PCI requirements cost-effectively IP Integration (IPI), the digital…
After two years as a Google Cloud Technology Partner, Odigo, a global leader in Contact Centre as a Service (CCaaS)…
Calabrio charts record year-on-year UK growth as demand for cloud contact centre technology soars during lockdown Digital transformation acceleration drives…
The emergence of the ‘casual’ contact centre – Justin Hamilton-Martin, Enreach for Service Providers Alongside the market for traditional contact…
Cirrus, the leaders in cloud contact centre solutions, has announced a partnership with Daisy Corporate Services to meet the growing…
Leading UK Retailer Halfords Expands 8×8 Cloud Contact Centre and Communications Deployment to Enhance Digital Transformation Efforts 8×8, Inc. a…
Noble Systems, a global leader in omnichannel contact centre technology solutions, has been named a 2021 Remote Work Pioneer by…
Maintel, the cloud and managed services company, has revealed a rapid growth in the use of its cloud services –…