How OMNINGAGE will minimise your time to value and maximize your cloud ROI Beginnings As my…
Category: – Cloud
Calabrio Paves Way for SA’s Cloud Contact Centre WFO Journey
Calabrio paves the way for South Africa’s cloud contact centre WFO journey alongside AWS Cape Town…
Puzzel Expands Its Cloud Contact Centre Offering
Puzzel expands cloud contact centre offering with Smart Chatbot and Performance Management solutions Puzzel, the leading…
From Start-Up to Standard: How Omningage Emerged from the Cloud
From start-up to standard: How Omningage emerged from the cloud – Daniel Solomon (MD Omningage) A…
True Cloud vs Fake Cloud: What’s the Difference?
True Cloud vs Fake (Hosted) Cloud: What’s the Difference and Why it Matters In his latest…
Sabio Group Named EMEA ‘Cloud Partner of the Year’
Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of…
AGA Appoints Maintel for Cloud Contact Centre Solution
AGA Rangemaster appoints Maintel to deliver a new cloud-based unified communications solution AGA Rangemaster, the iconic…
Odigo Recognised Leaders in CCaaS Market Report
Openness, scalability and robustness recognised as Odigo’s main strengths on the 2021 Frost & Sullivan Frost…
Cloud Technologies Brings Global Reach for Contact Centres
Cloud Technologies bring a global reach – As SVL continues to support our client’s global ambitions,…
Content Guru & AXA UK Continue Tech Innovation Journey
Content Guru and AXA UK Continue Technology Innovation Journey With storm® Content Guru, leading customer experience…
Sytel Delivers Cloud Solution for Kantar Global Contact Centres
Sytel Delivers Fully Managed Cloud Solution for Kantar’s Global CATI Contact Centres Sytel has completed delivery…
Achieve your Business Outcomes with IPI Cloud AI
Achieve your business outcomes with IPI Cloud AI – cloud-based self-service apps A lot of businesses…
NICE Google Partnership CXone to Chrome Enterprise
NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Programme NICE announces CXone…
Content Guru Brings storm to Smaller Contact Centres
Content Guru Brings the Power of storm® to Smaller Contact Centres with New Bundled Package Content…
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2022 Value Index on Agent…
Benenden Selects Sabio For Migration to Cloud Contact Centre
Benenden Health Selects Sabio Group to Support Migration to Cloud-based Contact Centre Benenden Health, the leading,…
Streamline & Simplify Contact Centre Staff Provisioning Solution
Content Guru Launches New Automated User Provisioning Service to Streamline Employee Administration In Contact Centres Content…
Enghouse Releases New Cloud-Based Call Accounting Platform
Enghouse Interactive Releases New Cloud-Based Call Accounting Platform for contact centres The release of Proteus Cloud…
Britannic Technologies Announces Partnership with Five9
Britannic Technologies Announces Partnership with Five9 Britannic Technologies have announced a strategic partnership with Five9, a…