Microsoft Stake in Artificial Intelligence Leads The Way

Microsoft’s stake in artificial intelligence leads the way for serious business use – Artificial Intelligence assistant…

Aspect Software introduce Mila the Intelligent Assistant

Aspect Software announces workforce chatbot, Aspect® Mila™: Intelligent assistant brings newfound efficiency to contact centre agents…

5 Best Practices to Deploy in Webchat

Webchat as a communication channel empowers Organisations to deflect service issues, facilitate customer self-service, and handle…

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