Profile of the Contact Centre sector workforce

In December 2012 there were estimated to be 5,650 contact centres in the UK with 650,500…

Job boost at New Call Telecom

Latest recruitment drive means New Call’s contact centre workforce has nearly doubled to 190 since the…

NRG Recruitment announce major brand re-launch

NRG Recruitment has unveiled a modern, forward-thinking new look and feel for its established brand –…

Ingredients Of Every Successful Contact Centre Recruitment Process

Often contact centres can be guilty of over engineering their recruitment processes and forgetting that this…

British Gas jobs boost at Uddingston, Edinburgh and Cardiff sites

British Gas have announced that it is to recruit 20 agents at  Uddingston,  60 agents at…

Domestic and General announce 50 new jobs at Nottingham site

Warranty specialist Domestic & General have announced the creation of 50  new jobs at its Talbot…

3CLogic Delivery Team with New Leadership

3CLogic announced the appointment of Ben Byers to Director of Service Delivery. Byers’ appointment comes as…

Vitel launches Contact Centre operation in Glasgow

An enhanced call centre operation that officially launches today in Glasgow is creating 120 new jobs,…

Expansion set as Newmarket contact centre creates 100 Jobs through Aspire

A large, national insurance firm is opening a new call centre in Newmarket creating 100 jobs…

Sanef Create Jobs in Yorkshire and Birmingham

Over 300 contact centre jobs are being created in the UK ready for Dart Charge, which…

Call Connection Newcastle Contact Centre creates 50 new jobs

Outsourcer Call Connection Newcastle Quayside based contact centre has officially been opened by Paralympian David Weir…

NRG Proud to Host North West Contact Centre Judging Panel

NRG is delighted to support The North West Contact Centre Awards programme for the 5th consecutive…

HSBC create Jobs at Hamilton Contact Centre

HSBC has announced plans to create 85 permanent and fixed-term agent positions at their Hamilton based…

EE Creates 300 New Customer Facing Roles in Derby

EE partners with Webhelp UK to create roles in Derby for its customer facing division, bringing…

Towergate Insurance to open Contact Centre in Manchester

Towergate Insurance, the UK’s largest independently owned insurance intermediary, have announced the creation of 400 new…

Senior Appointments at eg Solutions

Senior Appointments at eg Solutions – New management team focused on delivering profitable growth and enhanced…

Fusion employees promoted following successful development scheme

Three Fusion Sunderland Advisors promoted to Team Leaders following the completion of internal training programme As…

Aspect Software Appoints Joe Gagnon to Senior VP Cloud Solutions

Aspect Software have announced the appointment of Joe Gagnon to Senior Vice President and General Manager…

Azzurri Appoints Chris Jagusz as CEO

Azzurri Communications has announced the appointment of Chris Jagusz as its new Chief Executive Officer. He…

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